WIC Community Nutrition Educator Float I - West Phoenix

POSITION SUMMARY

The WIC Community Nutrition Educator Float I is primarily responsible for enrolling persons applying for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). Provides follow-up, monitoring and nutrition education to WIC clients. Promotes and supports breastfeeding, refers to appropriate community resource. Travel is required as needed.

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

• Compassion
• Excellence
• Integrity
• Learning
• Respect
• Sustainability

ESSENTIAL SKILLS AND EXPERIENCE:

• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• High school diploma or GED from an accredited institution
• Documented excellence in customer service with ability to interact with and instruct clients from beginner to advanced levels
• Working knowledge of current Microsoft Office applications and relevant program-related applications
• Competency in working with people of various cultures
• Evidence of valid Arizona driver’s license and current auto insurance
• Ability to maintain confidentiality
• Prioritization and multi-task skills are required
• Travel to multiple locations required

POSITION RESPONSIBILITIES

• Conduct health appraisals and nutritional assessment accurately; including height, weight, hemoglobin, dietary assessment and medical history, and record appropriately in the web-based AIM software program
• Utilize critical thinking skills to determine specific nutrition counseling, lactation management and/or complications, and monitor progress. Refer high risk clients to registered dietitian
• Complete required documentation to support eligibility or ineligibility for Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
• Issue appropriate drafts and complete issuance, with all required documentation and signatures
• Provide appropriate education, counseling and referrals to clients and documentation of doing so
• Assume responsibility for routine office matters: see clients, phone, filing, and schedule appointments, maintain security for files and drafts, transfer paperwork, submit reports on time, clean and maintain laboratory to meet standards
• Manage basic customer service complaints before it escalates to the Regional Coordinator
• Travel to other Sites as re