Patient Navigation Representative for Call Center
Trinity HealthAbout the role
Employment Type:
Full timeShift:
Day ShiftDescription:
- Exhibits proficiency in all aspects of scheduling
- Registers outpatients by obtaining necessary, accurate financial and demographic information.
- Consistently exhibits excellence in patient/customer service.
- Demonstrates knowledge and ability to operate various types of office equipment.
- Consistently completes all assigned tasks.
- Consistently meets department call center metrics.
- Works as a positive team member to support and increase overall efficiency of the department.
Minimum Qualifications:
- One year of college required; two years preferred or equivalent work experience in healthcare setting.
Excellent Customer Service Skills - Patient registration & insurance verification require
- Knowledge of Call Center phone systems preferred
- Working knowledge of medical terminology is required.
- Proficiency in computer skills and experience with computerized scheduling system is required.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s