Sr. Software Implementation Engineer

Job Title

Sr. Software Implementation Engineer

Location(s)

Akron, Cleveland, Columbus, Pittsburgh

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

Responsibilities include (but are not limited to):

• Install, configure, validate, and support software applications responsible the team to meet the approved requirements and scope documentation and according to the Quality Management System.
• Create appropriate documentation for all work performed.
• Independently troubleshoots, resolves, and tests technical issues.
• Ability to conduct training sessions with team members and customers independently for software packages supported by the team.
• Able to develop and execute system test plans and identify and correct failed cases.
• Able to create standard processes and provide comprehensive technical documentation.
• Ability to review code and configuration to troubleshoot, performance tune, and provide constructive feedback and technical training to team members.

• Can assess risk when making changes and implement checks to eliminate adverse effects.
• Understands the interactions among the majority of Diagnostics software applications.
• Ability to identify product level needs and effectively communicate those needs to the appropriate business partners.

• Sought out for advice and guidance by team members which enhances the overall performance of the team.
• Identifies and follows-through with requirements for adoption of innovative ideas and solutions.
• Ability to lead other team members through changes to promote acceptance of our evolving environment.
• Analyzes work performed by colleagues and identify and discuss opportunities for improvement 

• Proactively takes ownership for technical projects and/or initiatives across multiple applications, customers and teams within the organization
• Ability to make decisions and take action during ambiguous situations
• Ability to self-manage assigned tasks and responsibilities with minimal supervision while recognizing self-limitations and asking for guidance
• Understands a business requirement and drives conversations to determine if proposed solution is appropriate.  When applicable, offers alternatives.

• Ensures the complete satisfaction of the customers.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.

Basic Qualifications:

• BS degree and 5+ years of experience in software configuration or support.
• Two or more years of experience with one of the following: MS SQL Server, Oracle, Crystal Reports or an Object-Oriented programming language.

OR

• AS degree and 7+ years of experience in software configuration or support.
• Two or more years of experience with one of the following: MS SQL Server, Oracle, Crystal Reports or an Object-Oriented programming language.

Preferred Qualifications:

• Bachelor’s degree with commensurate experience.
• Five years minimum experience in software industry and/or healthcare industry.
• Experience with implementations utilizing Health Level-7 (HL7) standards.
• Experience delivering what’s promised on time, proactively provide status reports, and have the up-side to independently m