Senior Endpoint Engineer

Job Posting Title:

Senior Endpoint Engineer

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

Purpose

Leads endpoint engineering, automation, and deployment efforts at the project level for Dell Medical School. This individual will play a key role in implementing scalable, secure, and modern endpoint solutions across clinical and non-clinical environments. This includes responsibility for endpoint infrastructure design, image and application lifecycle management, endpoint security integration, and support for Epic clinical workflows and Imprivata authentication.

Responsibilities

Engineering & Endpoint Platform Leadership

• Designs and implements modern endpoint management architecture for 2,000+ devices across inpatient, ambulatory, and administrative settings.

• Leads engineering work for Windows 11, Microsoft Intune/Endpoint Manager, Group Policy, and imaging tools (e.g., SCCM, MDT, Autopilot).

• Drives enterprise workstation standardization across fixed workstations, WOWs, tablets, and provider-assigned devices.

• Partners with networking and infrastructure teams to enforce secure and segmented device access across VLANs and wireless.

• Leads Zero Trust endpoint posture enforcement in collaboration with Security (e.g., Defender for Endpoint, conditional access policies).

Epic & Clinical Workflow Integration

• Partners closely with Epic Technical Coordinators and Application Analysts to optimize Epic Hyperspace deployment and clinical endpoint performance.

• Engineers Imprivata tap-and-go authentication workflows for clinical endpoints across nursing stations, exam rooms, and shared workspaces.

• Supports hardware/software integration for Epic-approved devices (e.g., label printers, scanners, wristband printers).

• Ensures endpoint configurations meet clinical workflow requirements and compliance standards.

• Troubleshoots clinical device issues in collaboration with informatics and support teams.

Automation, Monitoring & Lifecycle Management

• Develops and maintains automation scripts using PowerShell, Python, or other tools for software deployment, patching, and device onboarding.

• Implements robust monitoring solutions (e.g., Endpoint Insights, Nexthink, Tanium) to track endpoint health and compliance.

• Leads endpoint patch management lifecycle (OS, drivers, BIOS, and application updates) across enterprise devices.

• Collaborates with Asset Management to optimize inventory and procurement workflows from deployment through retirement.

• Maintains version control and reporting for endpoint performance metrics.

Security & Compliance Enforcement

• Implements antivirus, encryption, and MDM policies across all endpoint types.

• Monitors and remediates vulnerabilities in coordination with cybersecurity teams.

• Maintains audit-ready documentation for HIPAA, HITRUST, and internal compliance reviews.

• Supports conditional access and identity-based security controls.

• Participates in risk assessments and incident response planning.

Project Delivery & Collaboration 

• Serves as technical lead for endpoint-related projects including new clinic onboarding, hospital readiness, and remote access optimization.

• Coordinates with clinical and business stakeholders to assess endpoint needs and deliver scalable solutions.

• Develops engineering documentation, design diagrams, SOPs, and training materials for Service Desk and support teams.

• Mentors junior staff and supports Tier 3 escalations as needed.

• Participates in strategic planning and cross-functional initiatives.

Operational Support & Troubleshooting

• Provides Tier 3 support for endpoint issues across clinical and administrative environments.

• Analyzes root causes and implements long-term fixes.

• Collaborates with service desk and desktop support teams to ensure timely resolution.

• Escalates unresolved issues to vendors and tracks resolution progress.

• Maintains uptime and performance metrics for endpoint infrastructure.