Part-time Technology Specialist – School of Nursing

Salary:                       $ 17.00-18.50 per hour based on a 20 hour work week
Location:                   School of Nursing
Position Status:        Part-time                                             
Hours:                       Varied
Position Number:      870060/70-172              
FLSA Status:              Non-exempt

POSITION SUMMARY:

This position in the School of Nursing will assist the Assistant Dean for Instructional and Clinical Technology and the Online Testing Coordinator with student examinations and technical support. The position will post assessments, create proctor materials and instructions, troubleshoot minor technical issues during exams and proctor exams when necessary. They may also assist with other educational and lab simulation technology.

DUTIES AND RESPONSIBILITIES:

(This list is neither absolute nor restrictive, but indicates approximate duties and responsibilities which may be redefined pursuant to operational needs.)

Assist Online Testing Coordinator with posting and scheduling of exams and quizzes. Monitor Basecamp queue for exam requests. Adjust online exam settings to adhere to School of Nursing policies. Post exam to course for desired date/time and set download, upload, deletion and email reminder settings. Create PDF documents with exam information and notify faculty and staff of exam codes for each exam. Post make-up exams as necessary for faculty to administer to students.

Create exam proctor packets, student rosters, and instruction sheets. Create online sign-ups for volunteer staff and graduate assistants. Schedule Outlook appointments for exams, create calendar reminders for staff and other spreadsheet and document work as required.

Provide basic technical assistance to faculty and students before exams. Troubleshoot student devices including Windows/Mac laptops and iPads to ensure compatibility with various School of Nursing testing platforms. Provide hands-on assistance during exams to quickly resolve testing issues with devices and/or exam software. Assist faculty and students with exam uploads and confirm all user data has been received. Assist faculty post-exam with retrieving reports, adjusting scoring and posting results.

Proctor exams and ensure a secure testing environment to maintain academic integrity. Follow exam rules outlined by faculty and review rules with students. Check-in students for attendance and notify faculty of missing or tardy students. Actively monitor students and room throughout the exam. 

Verify students completed and uploaded exam answers.

Assist Assistant Dean for Instructional and Clinical Technology with operation of educational technology products for the School of Nursing. This may include electronic attendance tools, Zoom meetings, and eBook resources. May also assist with lab simulation setup, recording simulation scenarios, and assisting during simulation debriefing.

Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

Knowledge of Microsoft Office required;

Knowledge of Windows and Mac operating systems;

Strong written and verbal communication skills;

Ability to work both independently and in a team environment;

Ability to problem solve quickly and independently;

Able to function within a complex and highly collaborative administrative structure;

Working knowledge of computer troubleshooting;

Ability to be flexible with hours is mandatory. Evening and early morning hours will be required.

Preferred qualifications:

Experience working in higher education.

Skilled at using iPads and familiar with online exam software.

Alternatively, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

APPLICATION INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.

Duquesne University was founded in 1878 by its sponsoring religious communit