Global HR Technology & Program Management Leader

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GLOBAL HR TECHNOLOGY & PROGRAM MANAGEMENT LEADER

Job Location: US or EMEA. Remote and hybrid working available.

JOB SUMMARY

The Global HR Technology & Program Management Leader is responsible for driving the strategy, implementation, and optimization of DuPont’s HR technology solutions, ensuring that they align with business and HR objectives. 

Core focus:

• Ensuring HR technology solutions are functionally optimized, secure, and efficient and provide an effective user experience.
• Providing strategic direction and leadership to the HR Technology teams responsible for the day-to-day management of HRIS, Applicant Tracking, Learning Management and other core HR systems.  They will also have responsibility for invoicing, contracting, and vendor management.
• Leading Project Management, M&A and change management for the HR Technology and Operations space. 
• Providing leadership and direction for HR Data and Analytics strategy and the Data and Analytics team.
• Collaborating with HR leadership and business stakeholders to identify improvement opportunities
• Manage relationships and contracts with HR Technology vendors.

KEY RESPONSIBILITIES

• Lead the technical and functional teams supporting DuPont’s HR Technology solutions (e.g. Workday, Service Now, Saba SBX, Phenom, eTime, UKG Workforce Management), support HR processes and workflows efficiently and effectively while maintaining security and optimizing functionality.
• Ensure required data can be recorded correctly in the HR Technology systems to ensure HR Operations team can remain compliant.
• Maintain oversight of the day-to-day maintenance, administration, enhancements, and communication related to the HR Technology solutions, including managing releases/upgrades, and developing project plans to leverage new features.
• Run the Project Management Office for the HR Tech and Operations group to support technology changes, M&A projects and downstream support to other stakeholders to ensure a coordinated, on-time delivery.
• Ensure that the system design, configuration, and integrations for the HR Technology solutions are optimized for efficiency and effectiveness, proactively identifying opportunities to further improve and automate HR processes and workflows.
• Lead the approach for security, compliance, and controls within our HR systems and integrations to adjacent systems, ensuring audit readiness across our HR Technology tools, processes, and practices.
• Develop reports and dashboards to provide analysis and data insights on system adoption and usage, case management performance, resource/workload allocation, and opportunities for improvement.
• Manage and maintain the HR Technology Change Request backlog.
• Prepare and manage budget as assigned. 
• Partner with the IT Team to ensure HR Technology’s integration to the core IT stack where applicable and leveraging enterprise-wide technology solutions where appropriate.
• Build strong relationships with other HR teams and business stakeholders, partnering to ensure HR Technology solutions are meeting end user and business needs.
• Manage relationships with third-party vendors, ensuring that service-level agreements are met, and contracts are renewed or renegotiated appropriately.
• Negotiate new and renewals of vendor contracts that allow the quick mitigation of future issues in conjunction with legal and procurement.
• Provide technical and functional expertise, and leadership, during HR Technology vendor selection, utilizing Request for Proposal (RFP) processes to ensure solutions are fit for purpose and cost effective, and maximizing return on investment.
• Develop and implement HR technology strategies, ensuring they align with the overall business objectives and are scalable for future Mergers and Acquisitions (M&A) needs.
• Lead HR Technology stack implementation and integratio