The Grand Hotel General Manager - Year Round - Full Time

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Position Summary

The Steamboat Grand Hotel is seeking a dynamic General Manager to lead our iconic 182-key property, which includes hotel rooms, condominiums, and penthouses spanning 400,000 square feet. With 17,000 square feet of conference and event space, this role offers a rare opportunity to oversee a multifaceted hospitality operation in one of Colorado’s premier mountain destinations.

As General Manager, you will oversee all aspects of hotel operations, including employee engagement, staff leadership, financial performance, guest satisfaction, and strategic planning. You’ll champion a culture of accountability, respect, and empowerment while driving operational excellence and enhancing the guest experience.

A pdf and word document of your resume and cover letter if required with online application.

What You’ll Do:

• Lead with Vision: Inspire a culture of accountability, respect, and empowerment across all departments.

• Drive Operational Excellence: Oversee daily operations including front desk, bell/valet, housekeeping, food & beverage, engineering, and conference services.

• Manage Talent: Hire, train, and evaluate staff to build a high-performing, guest-focused team.

• Own the Numbers: Develop budgets, manage costs, and ensure financial health and profitability.

• Elevate the Experience: Implement strategies to enhance guest satisfaction, (NPS score) and uphold our reputation for excellence.

• Engage with Community: Attend HOA board meetings, enforce community regulations, and contribute to capital planning and long-term project development at the property.

What We’re Looking For:

• Proven leadership experience in hospitality management, preferably in a full service or resort environment.

• Strong financial acumen and operational expertise.

• Exceptional interpersonal, communication, and problem-solving skills.

• Ability to thrive under pressure and adapt to evolving challenges.

• Bachelor’