Basic Needs Lead Coordinator (Student Services Professional III)

Position Summary

San Diego State University’s Basic Needs Center is seeking a compassionate and resourceful Basic Needs Lead Coordinator to provide critical support to students facing economic crises. This role involves working directly with students to assess their needs, navigate university and community resources, and develop action plans to resolve financial hardships. If you are passionate about student success and have strong problem-solving skills, we encourage you to apply!

Key Responsibilities:

• Student Support & Advocacy: Assist students in financial crises by assessing their needs and creating tailored action plans.
• Resource Navigation: Connect students with campus and community resources to ensure access to basic needs support.
• University & Financial Aid Guidance: Help students navigate university policies and financial aid processes to find solutions.
• Collaboration & Partnerships: Build relationships with campus and community partners to enhance support services.

Why Join Us?

• Make a Difference: Directly support students in overcoming financial barriers to their education.
• Collaborative Environment: Work with a dedicated team committed to student well-being and success.
• Professional Growth: Gain experience in case management, student advocacy, and higher education administration.
• Impactful Work: Be part of a university initiative that fosters equity, inclusion, and student retention.

If you are a dedicated advocate for student success and well-versed in navigating support resources, we invite you to apply and become a crucial part of our mission!

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Services; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence.

The Student Financial Resources sub-division, within the Division of Student Affairs & Campus Diversity houses four separate student service offices - the Cal Coast Student Financial Center (CCSFC), the Financial Aid Office (FAO) and the Scholarship Office (SO), and Basic Needs Center and Economic Crisis Response Team (ECRT). This subdivision focuses on delivering student-centered engagement in an environment that is transparent, highly regulated and compliance driven under the leadership of an Associate Vice President.

The Basic Needs department serves as a multidisciplinary space to house and support campus basic needs initiatives. The space serves as a wellness hub for presentations and workshops and where students can meet with ECRT case managers and community partners to receive one-on-one personalized support for their basic needs. Programming in the basic needs center will address financial wellness, nutrition and cooking education, CalFresh education and enrollment, and more. The Economic Crisis Response Team (ECRT), housed within Basic Needs, aims to bridge the gap in resources for students experiencing immediate food, housing, or unforeseen financial crises that impacts student success. Using a holistic approach to well-being, ECRT supports students through crisis by leveraging a campus-wide collaboration that utilizes on and off-campus partnerships and provides direct referrals based on each student’s unique circumstances. ECRT empowers students to identify and access long term, sustainable solutions during/throughout their academic career at SDSU