Job Summary: The Banquet Captain is responsible for overseeing the setup, service, and breakdown of banquet events to ensure a high level of guest satisfaction. This role works closely with the Banquet Manager to coordinate banquet operations, supervise staff, and maintain service standards for all events. 

Essential Functions and Duties: 

• Provide professional and courteous service at all times during banquet events. 

• Ensure timely and efficient setup of all function rooms in accordance with event specifications. 

• Maintain inventory levels of banquet supplies and equipment. 

• Supervise and direct banquet servers, bartenders, and house-persons to ensure consistent service. 

• Work with the Banquet Manager to manage event schedules and last-minute changes. 

• Ensure proper cleaning and storage of all banquet equipment after events. 

• Coordinate with clients during events to ensure satisfaction and address any concerns. 

• Assist in setting up function rooms according to client and event requirements. 

• Collaborate with the kitchen and other departments to ensure smooth service flow during events. 

• Conduct pre-event meetings to communicate event details to staff. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• 2+ years of experience in banquet or event management, preferably in a supervisory role. 

• Strong leadership and communication skills. 

• Ability to manage multiple events simultaneously and make adjustments as needed. 

• Knowledge of banquet setups, service standards, and health/safety regulations. 

• Proficiency in using point-of-sale systems and event management software. 

• Ability to work well under pressure and maintain a positive attitude in high-paced environments. 

Work Environment: 

• Primarily an indoor work environment with protection from weather conditions but not necessarily from temperature changes. 

• Frequent standing, walking, and lifting of up to 20 lbs. 

• Requires walking and standing for extended periods, with occasional lifting and handling of event equipment.