Director, Research, Analytics & Evaluation (IDEA)

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Managing Director’s Office (MDO) is responsible for overseeing the City of Philadelphia’s daily operations and delivering efficient, effective, and responsive public services in every neighborhood in Philadelphia. The MDO is a cabinet-level office with oversight of the City’s operating departments. The MDO works with operating departments to (for additional information go to: https://www.phila.gov/departments/managing-directors-office/)

1. Create and successfully enact new policies
2. Deliver efficient, effective, and responsive public services
3. Implement the mayor’s vision

The Office of Integrated Data for Evidence and Action (IDEA) sits within the MDO and is responsible for developing and maintain the City’s integrated data system (IDS). The integrated data system brings together, links, and securely stores data from across City agencies to inform the delivery of services to Philadelphians. Agencies use this information for analytics, research, case coordination, development, and direct client outreach to benefit City clients. In order to manage the IDS, IDEA has built a team with a broad range of skills including database administration, data querying, data use/visualization, and research methods. We seek individuals with both the required skills and a commitment to using data to better serve the people of Philadelphia.

Job Description

The goal of the integrated data system is to bring together in one place the capacity to answer questions about the efficacy of the programs used to support citizens. Sharing data across systems holds out promise beyond what can be learned from any one data system. The integration of administrative data systems provides potentially even more compelling information on patterns of multi-system program use, costs, and outcomes.

The IDS is utilized by the City of Philadelphia (the “City”) to coordinate client services to improve safety, health, and well-being outcomes of clients and their families. The role of the IDEA technical team is to maintain the source feeds, maintain the existing data warehouse, and ensure the integrity of the data as well as high data availability.

IDEA operates and maintains the IDS, which receives and integrates individual data from 12 unique source databases across HHS, the Office of Children and Families (OCF), and criminal justice agencies.

The Director for Research, Analytics & Evaluation leads IDEA’s business team whose function is to help City leaders convert raw data into information to support government policy and practice, particularly for cross-departmental applications. This individual must be able to conceptualize analytic projects from beginning to end, then generate the appropriate results using statistical software requiring complex coding and/or geospatial tools. In addition to supporting individual projects, this individual will support the infrastructure of the integrated data system through data governance activities, documentation, partnership development, and expansion of data holdings. We are looking for a detail-oriented leader with a passion for data-driven decision making and improving city government. This position requires advanced knowledge of research methods, statistics, and ArcGIS software across a broad range of social service applications.

Essential Functions

• Conceptualize uses cases for integrated data in coordination with city and department leadership to support planning, policy development, and program implementation.
• Lead projects and teams to integrate, transform, and transfer data sets or create tools for use by internal and external