Clinical Specialist II, CPT - Tyler, TX

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business is an area of expertise for Abbott. This business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. Our Solutions include Proclaim (TM) XR SCS System, the #1 Spinal cord stimulator on the market, Proclaim (TM) DRG Neurostimulator, the only FDA approved DRG therapy and a market leader in radiofrequency ablation therapy, Abbott RFA.  These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. Our deep brain stimulation technology for progressive diseases help people manage their Parkinson’s disease and essential tremor symptoms, steering away from side effects.

As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers.  Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography.   Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

 

WHAT YOU’LL DO

· Provides technical, clinical and programming assistance, primarily in support of 1-2 Territory Manager(s).

 · Assist Territory Managers in after hours call support and activities.

 · Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers.

· Proficient in complex programming, case support.

· Works seamlessly with Territory Manager(s) allowing them increased selling time.

· Will foster high trust relationships with customers, including the regional team members.  

· Will begin to conduct PCP work and educational in services, as directed.

· As directed by sales manager, contacts, visits and interests clients and potential clients in the Company’s products and addresses any client questions and concerns.

· Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.

· Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity  

· Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.

· Collects and studies information about new and existing products and monitors competitor sales, prices and products.

· Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices

· May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.

· Uses clinical expertise to identify customer train