Senior Content Designer

Who We Are:

Click Therapeutics, Inc., develops, validates, and commercializes software as prescription medical treatments for people with unmet medical needs. As a leading innovator of Digital Therapeutics™, Click delivers accessible, clinically proven, FDA-regulated prescription treatments to the smartphone in your hand. Click’s treatments are defined by a commitment to applying technical and scientific rigor and patient-centric design to the development process. This results in uniquely engaging experiences that achieve compelling clinical outcomes for patients seeking new treatment options. Click Therapeutics continuously expands and refines its platform with novel cognitive, behavioral and neuromodulatory mechanisms of action and advanced data-driven tools such as artificial intelligence and machine learning. The digital therapeutics under development on Click’s platform address diverse areas of therapeutic need, including indications in psychiatry, neurology, oncology, immunology, and cardiometabolic diseases. Consistently named a best place to work, Click fosters an inclusive, diverse workforce of innovators, clinicians, scientists, researchers, designers, technologists, engineers and more, united in a common mission to provide patients everywhere access to safe and effective prescription digital therapeutics. For more information, visit www.clicktherapeutics.com and connect with us on LinkedIn. 

About the Role:

Click is looking for a Senior Content Designer to develop the voice, content strategy, and content for Click’s patient-facing digital therapeutic applications. This role sits at the intersection of content design, instructional design, and behavioral design. You’ll work collaboratively with product designers, researchers, and clinical scientists to understand the needs of patients and the therapeutic goals of the treatment to create engaging experiences for our patients. You will validate content designs through iterative research with patients and incorporate feedback to improve comprehension, support learning and enhance engagement. The ideal candidate will be comfortable transforming medical and psychotherapeutic materials into clear, helpful, easily understood content. 

This position is based out of Click’s headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities. We have a hybrid working model that consists of at least 3 days in office each week.

Responsibilities:

• You will create content to support the delivery of the patient experience throughout the entire product lifecycle, and collaborate closely with other designers, researchers, scientists, engineers, and product managers to determine the best way to communicate psychotherapeutic content.
• You will apply instructional design theories, practice, and methods to create engaging learning activities and compelling content that supports patient understanding and learning and drives behavior change.
• You will conceptualize, create, and deliver content across a variety of mediums including screen copy, text messages, push notifications, and therapeutic lessons in text, audio, and video format.
• You are able to synthesize existing science background and product requirements to understand the scope of intended functionality and transform these clinical requirements and therapeutic concepts into engaging and informative patient-facing content.
• You will participate in research to understand patient needs, identify opportunities and validate both low and high-fidelity content prototypes. 
• You will define content tone and voice that will resonate with patients.
• You will act as a patient advocate on cross-functional teams, ensuring that we create exceptional experiences that deliver on our promise to “place patients and their loved ones at the center of what you do.
• You are able to manage content review across multiple stakeholders to ensure alignment with clinical science requirements and adherence to regulatory, quality, and legal standards.
• You collaborate with and mentor other designers by sharing your work and providing feedback.
• You may manage the work of external agencies and freelancers, as required.
• You stay up to date on industry trends, best practices, and the approaches to educational, medical, and health content delivery.

Qualifications:

• 4+ years content writing experience in the healthcare space for a consu