Position Overview

The System Director, Talent & Workforce Experience is a senior strategic leader responsible for shaping, advancing, and sustaining the culture, capability, and experience of the United Health Services workforce. This role provides enterprise-wide leadership across a broad and interconnected portfolio: workforce engagement, organizational culture, organizational effectiveness, onboarding and new employee experience, retention, leadership and executive development, succession planning, system-wide learning — including Learning Council governance and mandatory learning compliance — and active partnership in UHS’s pursuit of ANCC Magnet Recognition.

As a core member of the HR leadership team, the System Director serves as UHS's internal architect of culture change — translating organizational values (Compassion, Trust, Respect, Teamwork, and Innovation) into tangible workforce behaviors, leadership practices, and employee experiences. This leader is a primary HR driver of the UHS High Reliability Organization (HRO) Cultural Integration Initiative (2025–2027) in partnership with Press Ganey, accountable for embedding psychological safety, just culture, and high-reliability principles into how UHS operates every day.

The ideal candidate brings deep expertise in culture-building, organizational development, and leadership capability — paired with the credibility and executive presence to influence at all levels of the organization, from the frontline to the Board.

Primary Department, Division, or Unit:

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$65.54 - $98.31 per hour, depending on experience

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Education & Experience

Minimum Required:

• Bachelor's degree in Human Resources, Organizational Development, Industrial-Organizational Psychology, Business Administration, or related field required.
• Minimum 10 years of progressive HR or OD experience, with at least 5 years in a senior leadership role with accountabilities in talent, culture, learning, or organizational effectiveness.

Preferred:

• Master's degree (MBA, MHA, MS-OD, or equivalent) strongly preferred.
• Demonstrated experience leading culture change or organizational transformation in an organization of 3,000+ employees; 5,000+ preferred.
• Healthcare or other regulated industry experience strongly preferred; familiarity with Joint Commission standards, HRO frameworks, clinical workforce dynamics, and ANCC Magnet Recognition requirements a plus.
• Experience designing and facilitating executive development and succession planning processes at the VP level and above.

License/Certifications:

Preferred:

• Proficiency with Workday HCM, particularly learning, talent, and reporting modules.
• Experience with LMS platforms; Skillsoft Percipio or comparable digital learning platform preferred.
• Demonstrated ability to build and present workforce analytics and culture dashboards to senior and executive audiences.
• Familiarity with Press Ganey engagement methodology, HRO frameworks (AHRQ, IHI), or comparable culture change models strongly preferred.
• Experience with organizational design methodology, change management frameworks (Prosci, Kotter, or equivalent), and team effectiveness tools.
• SHRM-SCP, SPHR, ATD CPTD, or OD certification preferred.
• Working knowledge of ANCC Magnet Recognition Program standards — particularly Forces of Magnetism related to professional development, quality of care, and transformational leadership — preferred; direct Magnet journey participation a plus.

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional