Payroll, Senior Associate

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

The role

To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required

In this job you will:

• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
• Support and knowledge transfer to colleagues on Data Management or Customer Service activities
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• System and Organization Controls completed on time and with the necessary evidences
• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
• Maintenance of Detailed Work Instructions to ensure processes are up to date and reflective of the service
• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
• Highlight to Service Manager any deviations from the standard scope of service
• Ensure you are up to date with all Strada Security Standards and HR announcements and communications

We think that you have:

Professional / Job Experience   

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast paced environment
• Attention to detail
• Excellent written and verbal skills
• A good level of English, as it is our internal language
• Self-motivated and a willingness to learn
• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Education and Training   

• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

It would be great if you also have

• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
• Experience working with HR and payroll data
• A good level of other European languages

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada