Overview

Who we are

At Toyota, we are reimagining mobility through innovative, high-quality technology solutions designed to enhance lives and meet our company mission of “Producing Happiness for All.” If you are interested in reimagining mobility with us in an inclusive environment built on teamwork that puts respect for people first, we want to talk to you.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who We’re Looking For

Toyota Financial Services (TFS) is looking for a highly motivated person to fill a role as a National Manager, Site Reliability Engineering (SRE).

The primary responsibility of this role is overseeing the strategy, implementation, and management of the SRE function within the organization. This role will lead a team of highly skilled engineers and collaborate with cross-functional teams to ensure the reliability, availability, and performance of TFS's digital platforms and services.

What you’ll be doing

• Develop and communicate the strategic vision for the SRE function aligned with TFS's business objectives.
• Collaborate with executive leadership to define SRE goals, KPIs, and performance metrics.
• Drive continuous improvement initiatives to enhance the reliability and scalability of TFS's systems.
• Lead, mentor, and guide a team of SRE engineers, fostering a culture of innovation, collaboration, and accountability.
• Define team structure, roles, responsibilities, and career development paths.
• Manage resource allocation and capacity planning to ensure adequate coverage for operational tasks and projects.
• Establish and enforce best practices for SRE involvement in incident management, problem resolution, and post-incident analysis.
• Collaborate with development and operations teams to implement automation, monitoring, and alerting solutions.
• Ensure effective incident response processes that minimize downtime and impact to business operations.
• Collaborate with architecture teams to design and implement scalable, reliable, and resilient systems.
• Drive the adoption of cloud-native technologies and practices to optimize infrastructure and application deployments.
• Monitor and analyze system performance to proactively identify and address potential bottlenecks or issues.
• Implement strategies to optimize application and service availability, including disaster recovery planning.
• Work closely with development, operations, security, and compliance teams to align SRE efforts with overall IT initiatives.
• Participate in project planning and provide SRE expertise to ensure reliability is built into new systems and features.
• Manage vendor relationships and contracts related to SRE tools and services.
• Communicate SRE initiatives, progress, and challenges to executive leadership and stakeholders.
• Prepare and present reports on system reliability, incidents, and improvements to relevant stakeholders.

What You Bring

• Bachelor's or Master's degree in Computer Science, Information Technology, or related discipline or equivalent work experience is required
• 10+ years of proven experience in site reliability engineering, with 3-5 years in a leadership or management role.
• Strong leadership and people management skills, with a track record of leading and developing high-performing teams.
• Strong understanding of cloud computing, infrastructure as code, and microservices architecture.
• Proficiency in implementing DevOps and SRE best practices, including CI/CD pipelines and automated testing.
• Hands-on experience with tools like Kubernetes, Docker, Prometheus, Grafana, etc.
• Experience with applications environments deployed utilizing AWS Cloud Technologies
• Excellent problem-solving skills and the ability to lead teams in high-pressure situations.
• Strong interpersonal, communication, and collaboration skills.
• Experience in the financial services industry is a plus.

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Vehicle purchase & lease programs.
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you c