Senior Sales Support Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Professional

All Job Posting Locations:

Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Sales Support Specialist to support our Commercial Operations, Sports Medicine team.  This position is preferably located in West Chester, PA, but also open to Raynham, MA.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

​Summary:

The Senior Sales Support Specialist will support the Commercial Operations, Sports Medicine, sales growth initiatives along with the efficient management of company assets. This includes providing analytics that drive actions and developing solutions that help our sales teams operate efficiently. This role will build effective working relationships across sales leaders. In addition, this role will look for opportunities to leverage the value of different perspectives, backgrounds, education, and experience to generate outstanding innovation and business results.

Key Responsibilities:

• Prepares regular and ad hoc integrated data mining and analyses for sales management to facilitate identifying potential marketing opportunities.
• Responsible for publishing standard reports to document management.
• Tracks and analyzes sales force performance of sales volume, market share & sales force productivity.
• Analyzes and interprets both internal and external factors that affect sales performance.
• Provides insights to sales and marketing management on sales force effectiveness.
• Troubleshoots inquiries about account alignments and performance data and provide counsel and actionable information.
• Develops and conducts training in the effective use of data (third party and contracted), applications, and tools provided to make a difference in sales results produced.
• Develops and administers special projects.
• Prepares presentations and reports to support sales conferences/meetings.
• Utilizes or coordinates business systems to gather key information on sales, cost, and key activity information.
• Supports Field Sales Organization (FSO) via data target tracking and regular communication with Regional Managers and Field Representatives.
• Assists FSO with annual audits and inventory.

Qualifications:

Education:

• Minimum of a bachelor’s degree is required.

Experience and Skills:

Required:

• Minimum of 4-5 years business experience in sales, logistics, finance, marketing, commercial operations, and/or related field is required.
• Successful experience with leading and coordination of projects across multiple teams and partners is required.
• Strong history applying sophisticated Excel and Microsoft office applications is required.
• Excellent communication skills, both written and verbal, with proficiency in interacting across all organizational levels required.
• Creative problem-solving skills are required.
• Manage Power BI reporting, in-depth knowledge of data modeling is required.
• Ability to work independently and collaborate with various levels of management and exte