Sr. Director, Business Risk & Controls

Business Risk & Controls
The Business Risk and Controls works to optimize the operation of 1st Line of Defense Business, while driving adherence to TIAA Enterprise Risk Management Polices. Under limited supervision, this job will help establish a culture that supports intelligent risk-based decision making; and provide support to senior management in the process of improving governance through effective internal controls. Role also seeks to identify areas of vulnerability within the organization and assists in the development of corrective action plans.

Key Responsibilities and Duties

• Directs and assistis in documentation of significant business processes or areas of vulnerability.
• Assists in identifying emerging risks and trends (internal and external) that could potentially impact the goals and objectives of the business.
• Tests processes to verify controls; develops and implements required corrective actions to strengthen controls.
• Identifies and evaluates critical risks relating to or having an impact on the organizations first line of defense.
• Assists management in maintaining compliance with Enterprise Risk Management Policies and programs.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Required Qualifications

• 5+ years financial services risk and controls management experience

Preferred Qualifications

• 7+ years financial services risk and controls management experience

• Record keeping experience within financial services

• Prior experience with 529 products

• Custody Accounting knowledge

• Experience managing auditing responses

• Strong interpersonal & communication skills (written as well as verbal)

Related Skills

Business Acumen, Business Process Improvement, Business Process Understanding, Communication, Compliance, Continuous Improvement Mindset, Detail-Oriented, General Risk Management, Influence, Relationship Management, Risk Mitigation, Risk Monitoring

Anticipated Posting End Date:

2025-10-21

Base Pay Range: $81,800/yr - $131,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive dif