Senior Internal Communications Manager

Compensation Range:

$115,000.00 - $155,000.00 Annual Salary

Job Description Summary:

Craft and execute strategic communication plans that not only inform but inspire, ensuring that our employees are aware of the company's vision and objectives. Devise creative content for various channels, spearhead employee engagement initiatives, act as the conduit between leadership and staff, and distill complex concepts into digestible insights.

Job Description:

POSITION RESPONSIBILITIES AND DUTIES

Internal Communications Strategy and Planning:

• Develop and implement internal communications strategies involving the establishment of a comprehensive plan that outlines objectives, key messages, target audiences, communication channels, and measurement metrics.
• Align internal communication efforts with overall business objectives and ensuring internal communications support various departmental needs and projects.
• Monitor and measure communication effectiveness through the tracking of key performance indicators (KPIs) such as employee engagement surveys, feedback mechanisms, and communication analytics to evaluate the impact of internal communications efforts and make data-driven improvements.
• Stay informed on industry trends, strategies, and platforms to continually enhance internal communications effectiveness and employee engagement.

Cross Department Collaboration:

• Serve as a liaison between departments, i.e., HR, Talent, organizational change management, operations, and other departments to ensure consistency and alignment in internal messaging and communication initiatives; designing and executing programs to boost morale, recognition, and involvement among employees.
• Support change management initiatives by communicating organizational changes effectively to minimize resistance and confusion and collaborating with HR and leadership to develop communication plans for significant transitions.

Content Creation and Curation

• Develop engaging and informative content tailored to different internal audiences; craft and disseminate internal communications content and materials, which includes writing and editing internal newsletters, memos, emails, intranet content, and other materials to inform and engage employees about company news, initiatives, policies, and events.
• Assist senior executives with internal communication, including speechwriting, presentation preparation, and message delivery.
• Ensure leadership messages are clear, consistent, and aligned with company goals.
• Work with the marketing and content teams to maintain consistency in messaging and branding.
• Act as a champion for the company’s brand, ensuring that internal communications reflect the company’s identity and core values.

Digital Platform Management

• Manage internal communication channels and oversee the use of various communication platforms such as the company intranet, app-based, and email distribution lists to ensure effective communication, collaboration, and engagement within the organization.
• Manage the development and updating of content for the intranet and app-based platforms, including news articles, announcements, event calendars, and resource libraries.
• Curate content to ensure relevance, accuracy, and alignment with organizational objectives and values.

Regional Internal Communications Training and Development:

• Work collaboratively with regional, divisional, and local teams, i.e., administrative, office management, etc. to implement consistent strategies at the regional and divisional level, consistent with overall national strategies to maximize effectiveness and efficiency and promote internal events and activities to enhance the employee experience at the Company.
• Provide guidance and training to managers and other employees on effective internal communications practices.
• Promote best practices in internal communications throughout the organization.

Complete other responsibilities as required.

MINIMUM SKILLS AND EXPERIENCE

• Bachelor's degree in communications, public relations, journalism, organizational communication, or a related field is required.
• Advanced degrees or certifications in communications or related disciplines is a plus.
• Minimum of ten (10) years of experience in marketing, communications, human resources, or a related field.
• Minimum of four (4) years of experience in a team management/leadership role.
• Advanced knowledge of best practices in modern internal communications strategies and platforms.
• Understanding of modern intranet and app-based platforms, a plus.
• Experience within the AEC industry or a similar field