Manager, UX Design

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services.

Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brands, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel.

For candidates interested in taking their next career step, Gartner Digital Markets offers the best of two worlds—the stability and resources of a large, established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming, providing an incredible opportunity for you to grow and learn throughout your career.

What we’re looking for:

Our ideal candidate is a design manager who can work independently on a distributed, virtual-first team. This role sits within a UX team made up of product designers and UX researchers, mostly based in Austin, TX and Barcelona, Spain. This UX team supports 4 products, each with a distinct brand, within the Gartner Digital Markets business unit. You would lead user experience for a portfolio of products and features. In your day-to-day, you’ll coordinate work alongside product-trios. Trios are made up of: a product manager, engineering, and UX design. These trios ensure the right problems are identified to meet business goals and user needs. You’ll support the designers in these trios as their goals in the form of quarterly OKRs (Objectives and Key Results) to craft a path to success. Your leadership and guidance to designers will help ensure their trios are connecting with each other, and partner teams, such as research, analytics, SEO, and marketing to make data informed decisions. Within the UX team, you will influence and shape our team culture, product design reviews, and how designers level up within the discipline.

Why you’ll want to come to work:

• Maintain up-to-date knowledge of standards, industry trends, emerging platforms, and design/UX best practices and be able to train and mentor others in these areas.

• Create wireframes, prototypes, contextual analysis, and other design artifacts. 

• Understand and be able to guide designers on how and when to utilize low, medium, and high-fidelity wireframes, prototypes, and mockups.

• Strong understanding of and ability to incorporate accessibility into your work, including 508 compliance and WCAG 2.1 AA

• Provide meaningful and actionable feedback on the work of product designers.

• Manage the design team's capacity and resources to ensure efficient and effective product design processes.

• Mentor and guide product designers, helping them to progress on their skills, knowledge, and capabilities to level up and grow in their careers.

• Collaborate closely with cross-functional teams, such as product management, engineering, and user research, to ensure that design solutions are feasible and meet user needs.

• Work with the Buyer Experience Design Leadership team to set the direction of user experience at Gartner Digital Markets.

• Understand and be an advocate for user-centered design processes. 

• Design how our products work, not just how it looks. 

• Analyze and incorporate quantitative data and qualitative insights into design. 

What you’ll bring to the team:

• 2+ years of experience managing small product design teams in an international context

• 5+ years of experience with industry-leading tools, such as Figma, FigJam, Miro, and Adobe Suite, etc.

• 5+ years of experience in digital product design, user experience, information architecture, interaction design, and/or visual design. 

• Have a strong and demonstrated understanding of visual design, information hierarchy, typography and color theory. 

• Bachelor’s Degree is preferred.
   

Check out our video to learn about who we are, and what we do:

youtube.com/watch?v=oSO_h5VZ9a0

What you’ll receive:

• Competitive compensation.

• Limitless growth and learning opportunities.

• A collaborative and positive culture - j