Senior Project Manager (Business Transformation)

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. 

We are looking for a Senior Project Manager to join our team.  

Success in this role looks like: 

• Transformation initiatives delivered with high adoption and measurable impact. 

• Streamlined processes with reduced manual effort. 

• Clear visibility on project status and risks across stakeholders. 

• Strong alignment between Italian market needs and EU/global strategy. 

• Act as a bridge between business, technology, and operations. 

Responsibilities: 

• Drive strategic collaboration with business and IT leadership teams to align on business needs, objectives, and strategic priorities. 

• Manage multiple concurrent initiatives with interdependencies across regions/functions. 

• Lead and integrate change management efforts into business transformation initiatives, driving stakeholder engagement, effective communication, training, and adoption to ensure the successful implementation of new processes, systems, and organizational improvements. 

• Facilitate and lead workshops to capture and prioritize requirements through Agile Methodology, engaging cross-functional business stakeholders. 

• Analyse and optimize complex business processes, performing in-depth process mapping and gap analysis to design robust TO-BE processes that enhance operational efficiency and user experience. 

• Oversee the creation and governance of comprehensive technical and functional documentation, including detailed specifications, executive reports, presentations, and user manuals. 

• Lead quality assurance activities, including the development and execution of rigorous testing strategies to ensure project outcomes meet business expectations. 

• Ensure adherence to project timelines, effective risk mitigation, and successful delivery of initiatives. 

• Advocate for the Italian business in EU alignment meetings, ensuring local requirements are effectively represented and integrated. 

• Steer end-to-end implementation planning, managing complex dependencies, addressing challenges, and leading efforts in communication, training, and change management to ensure sustainable transformation.  

Experience and Skills: 

• 5+ years of previous experience as project manager, business analyst or consultant. 

• Leadership and problem-solving skills. 

• Strong presentation and communication skills. 

• Ability to build consensus across multiple functional areas and to work independently, as well as cross-functionally within a matrix organization. 

• Analytical