Senior Associate, Professional Development

Why we need you

Springboard Collaborative invites talented and passionate candidates to apply for the position of Senior Associate, Professional Development. The Senior Associate, Professional Development will be responsible for effectively training staff to begin Springboard programming at assigned partner sites. A successful candidate will be an effective trainer and presenter who demonstrates great adaptability, customer focus, and teamwork skills. This is a remote position with occasional travel requirements and an expected start date around July 1, 2024, and candidates must reside in the U.S. More information about location and travel can be found below.

Springboard Collaborative closes the literacy gap by closing the gap between home and school. We coach educators and family members to help kids learn to read by 4th grade. Springboard envisions a world in which parents and teachers work together—rather than in isolation—to accelerate student learning. The Senior Associate, Professional Development supports this goal by ensuring our staff are well prepared to make an impact and form strong relationships at our partner sites. 

The Senior Associate, Professional Development will report to the Senior Director, Professional Development and work as part of the Parter Success Support team. This is a great opportunity to support an entrepreneurial team to maximize the impact of a rapidly growing organization.

You can read more about the requirements, competencies, goals, and responsibilities below. We'd love to have you join us!

This is important

We are an equal opportunity employer. Diversity is more than a commitment at Springboard Collaborative—it’s at the core of what we do and how we do it. No one can solve a problem better than those who experience it firsthand. That’s why Springboard aspires to hire a diverse team that is representative of the marginalized communities we serve.

We also know that having a diverse workforce makes for a better workplace. Springboard’s hiring process seeks individuals who value diversity of race, gender, sexual orientation, religion, ethnicity, national origin, etc.

Finally, if you’re passionate about an open role, we encourage you to apply— even if you don’t meet 100% of the qualifications listed on the job description!

Here are your priorities in the first year:

• You will achieve a 4.54/5 average survey score for “this training met my expectations/needs as a learner” survey question across all live Springboard-facilitated professional development.
• You will ensure 86% of staff agree that they “had the training they needed to do their jobs well” as measured by the end-of-program survey.
• You will align 1+ problems/opportunities to the org-wide action plan identified per season via robust use of the product intake form and consultation on associated projects.
• You will support the teacher onboarding/training journey by implementing 3+ service innovations for the year focused on reducing teacher NVA time and better retention of content.

Here are your responsibilities within and beyond the first year:

• You manage professional development projects for assigned partnerships.
• Complete program project tasks on time
• Support internal staff with use of our professional development processes
• Answer professional development questions for district contacts
• Collect and implement feedback on project management
• You facilitate assigned professional development trainings using existing materials.
• Facilitate trainings using facilitation best practices
• Analyze training data to make adjustments to facilitation
• Provide feedback on professional development content to the Senior Learning Designer, Professional Development
• Support the team in facilitating unassigned trainings
• You provide additional training and support to drive impact.
• Work with your manager to determine priority partnerships
• Collaborate with Program Directors to determine necessary supports
• Use provided resources to train staff
• Receive feedback on training to improve services
• You serve as a product expert on Springboard Collaborative resources.
• Regularly participate in product enablements and office hours
• Answer questions about resources available to Springboard participants
• Internalize internal and external resource repositories
• Provide user feedback on products and resources
• You serve as subject matter expert on 1-2 workstreams.
• Participate in workstream-relevant meetings
• Consult on workstream-relevant projects
• Create and update workstream service-level agreements
• Provide necessary updates to the Partner Success Team department