Jobs and Careers

Patient Access Specialist - Family Medicine Clinic

University of North Texas System

Fort Worth, United Statesfull_timeVerifiedPosted 15 Jun 2026

About the role

Title: Patient Access Specialist - Family Medicine Clinic

Employee Classification: Patient Access Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

SubDivision-Department: HSC-Health Systems & Clinical Aff

Department: HSC-UNT Health Family Med-Gen-345400

Job Location: Fort Worth

Salary: Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

UNT Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community. UNT Health primary and multispecialty care clinics are located on the UNT Health campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. HSC Health’s interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.

Position Overview

UNT Health is seeking to hire a Patient Access Specialist to join our team. The Patient Access Specialist will perform clerical duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Responsibilities of the position include but are not limited to: Scheduling appointments. Billing patients. Compiling and recording medical charts, reports, Answering patient phone calls and correspondence.

Minimum Qualifications

High school diploma or GED and three (3) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

Ability to multi-task in a busy environment while maintaining professional composure
Skilled in consistently completing assignments on time, accurately and with attention to detail
Excellent customer service and strong communication skills
Demonstrates basic skills and knowledge of the position

Preferred Qualifications

Bilingual

Job Duties

Patient Experience & Digital Intake: Greet patients warmly (in-person and via digital check-in systems), facilitate a check-in/check-out process, and guide patients through digital registration and intake documentation.
EMR & Schedule Management: Coordinate, schedule, and confirm patient appointments and consultations using the EMR and practice platforms. Optimize provider schedules to minimize gaps and manage real-time updates or cancellations.
Insurance Verification & Digital Eligibility: Collect and verify up-to-date demographic and insurance information. Utilize digital cle