Director, Digital Transformation

There’s a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

 

Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

 

It’s time to energize your future! ⚡  Don’t miss out on this electrifying opportunity – apply today! Stay connected with us – follow our journey, job openings, and latest news on LinkedIn and Facebook.

Director, Digital Transformation

Location: Houston, TX

Job type: Full time

 

What You’ll Do

• Leadership: Serve as the day-to-day leader of the Digital Business Development Managers (DBDMs) and set overall strategy for how team will achieve company digital goals.
• Digital Culture: Set the expectation for the team in how they engage with the overall business, internal departments, branch teams, and customers to further understanding and adoption of digital tools.
• Sonepar Initiatives: Primary point of contact with Sonepar Digital and Technology teams, managing delegating various project tasks to support major initiatives (e.g, platform migrations, user growth campaigns, etc.)
• Relationships: Builds relationships with other departments key to our customers’ digital experience (e.g., Credit, Pricing, Supply Chain, Operations, Finance, and Sales) to maintain partnership and strengthen the accuracy and efficiency of Crawford’s digital offering.
• Coaching/mentoring: Establish performance and development goals for each direct report, coach and mentor on relationship development, business acumen, digital platform understanding, and communication. Manage performance toward team success and personal advancement.
• Reporting: Leverage Sonepar data platforms and PowerBI to analyze metrics and track customer progress and overall region success. Provide monthly reports to leadership on Digital effectiveness.
• Digital Training: Responsible for overseeing approach to training internal teams and ensuring the necessary tools and access are in place for webinars, in-branch training with sales teams, and follow up on digital competency.
• Customer Development: Develop an understanding of customer business systems and how to integrate Crawford digital solutions into their business systems and help them use digital solutions to become more efficient in their day-to-day activities.
• Digital Tools: Build functional understanding of ERP and all digital solutions (website, mobile apps, job management platform, EDI, punchout, Vendor Managed Inventory solutions, etc.) to ensure effectiveness and help make quick decisions.
• Web Maintenance: Serve as a project manager for customer and product clean up. Schedule and manage regular calls with purchasing, credit, operations, and pricing depa