Manager/Community Outreach | Hvip (SHIFT Program)

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

Le Bonheur Children’s Hospital has a violence-intervention program called “SHIFT” – Supporting and Healing Individuals From Trauma. The key to the program's success lies in the intersection between a child’s hospitalization and their return to their community. A multidisciplinary team works with children and their families who have been impacted by violence to identify their unique needs. Using national best practices, the SHIFT team works collaboratively with Le Bonheur’s Trauma Department and other pediatric experts and community partners to connect children and families with wraparound services, including mental health counseling, housing assistance, mentorship, and other resources. Families are enrolled in the program for up to a yearResponsible for the day-to-day planning, management, and evaluation of the assigned community outreach program. Works closely with Methodist Le Bonheur Healthcare, partnering community organization, and contractual agencies. Supervises the program staff. Oversees all program contracts and budgets. Works with the Methodist Le Bonheur Community Outreach division in all areas. Assists the Director in areas of fiscal management, policy administration, staff development, employee relations, public relations and risk management. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Responsible for the day-to-day planning, management, and evaluation of the assigned community outreach program. Works closely with Methodist Le Bonheur Healthcare, partnering community organization, and contractual agencies. Supervises the program staff. Oversees all program contracts and budgets. Works with the Methodist Le Bonheur Community Outreach division in all areas. Assists the Director in areas of fiscal management, policy administration, staff development, employee relations, public relations and risk management. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Plans, implements, and coordinates assigned community outreach program to meet with the needs of the population.
• Oversees, organizes and manages the team to ensure assigned program objectives are completed within timeframes and budget.
• Collaborates with internal MLH stakeholders, as well as other community partners, to design and implement programs and services within the community.
• Develops organizational and departmental written policies, methodologies, procedures and standards consistent with industry standards for project management, which coincide with the program.
• Responsible and accountable for program budgets, including inventory control, monitoring of expenditures and providing financial reports as requested, and assisting with budget development.
• Plans, coordinates, and collects data from surveys, audits, monthly staff activities, and health records.
• Provides and participates in professional/organizational development activities; assists with resource development/grant writing and new project implementation.
• Serves as staff representative to community organizations and participates in Methodist Le Bonheur Healthcare committees and/or community groups, organizations and/or boards and provides professional input or solicits support.
• Analyzes results of data collection for quality improvement of case management and research projects.
• Plans for development, purchase, and/or revision of educational materials and educational presentations.
• Develops and maintains a competent, productive, and quality conscious staff by hiring, evaluating performance, counseling, issuing corrective action, and recommending promotion or discharge of department personnel according to the MH value system.
• Maintains compliance with federal, state, local, and system standards, regulations, and policies.
• Assists Director in preparation of annual expense and capital budgets and utilizes resources.
• Collaborates with the MLH marketing department to implement consistent communications to community stakeholders

Education/Formal Training Requirements

• Bachelor's Degree Nursing
• Bachelor's Degree Public Health