Job Title:

Human Resource Analyst

Summary:

Join our global HR Services team as a Human Resources Analyst, Shared Services. You will help support the full employee lifecycle and global HR operations. This role requires someone with strong HR system skills and an intermediate-to-advanced grasp of HR policies and procedures to manage a range of confidential HR activities..

Responsibilities Include:

• Manage employee data within the HR system throughout the employee life cycle: new hires, terminations, promotions, transfers, off-cycle pay increases, process payroll orders, manual checks, relocations, employee recognition, and other life events etc.

• Handle candidate-related inquiries, including but not limited to, Interview scheduling, sourcing, internship support, etc

• Provide support for New Hire Orientation through the ability to answer basic questions about company-sponsored benefit plans (medical, dental, vision, 40lk, etc.) and refer to the COE specialist when necessary. 

• Ensure timely and accurate maintenance of all HR documentation, including but not limited to: Employee files, I-9 information, benefits/billing documentation, etc.

• Assist with the coordination and implementation of activities to support HR Managers, such as document preparation (severance, promotion letters), presentations, spreadsheets, etc.

• Serve as an HR processes expert by helping HR Managers understand policies and processes, maintaining and updating when corrections are needed, watching for inconsistencies, and championing process improvements.

• Conduct audits of various payroll, benefits, or other HR programs and recommend any corrective action.

•  Assist in the communication, interpretation, and upkeep of the employee handbook, employee directory, and organizational chart, and contribute to the development of policies

• Generate ad hoc reports to support business decision-making.  Create standard reports & training documentation to enable HR Managers to easily create all necessary reports.

• Support in the transition to HR Shared Services by building Standard Operating Procedures (SOPs) and partnering with different COEs to understand and document processes with a focus on automation and/or process refinement.

• Track and trend employee interactions to identify improvement opportunities through VOC (Voice of Customer), both internally and with external stakeholders.

• Identify metrics around HR processes to highlight defects and adhere to the overall process tolerance

• Define and target process improvements centered on defect tracking and overall process health.

• Partner with the HR Services team to support the transition of HR Function tasks and activities 

• Participate in the global projects and meetings as necessary

• Partner with global teams to evaluate new workflows, processes, or activities, and the expansion of existing ones

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; talk and hear, use hands to type, handle or feel. The employee is frequently required to reach with hands and arms. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. The environment for this position is an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Qualifications:

The following are required for the role

• Bachelor's degree with 2 years of related experience OR 4 years of related experience

• Strong technical aptitude using human resources information systems

• Demonstrated proficiency with Microsoft Office, specifically, Excel, PowerPoint, and Word

• Must be a quick learner; able to follow instructions, respond to manag