Senior Director of Business Systems Applications, (Waltham, MA, United States)

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. 

Job Description

• Provide leadership for the Business Systems Application teams. This includes support for initiatives, relationships with both internal and external parties, and providing technical expertise and counsel.  
• Build an effective and scalable integrated enterprise architecture to ensure a smooth end to end experience and a high degree of data quality. 
• Implement efficient common-sense agile based SDLC processes with the appropriate controls for a public company. 
• Drive a solutions strategy roadmap which integrates business applications with business needs to optimize and grow the business. 
• Work closely with senior leadership, Business Relationship Managers, and stakeholders across the organization to understand and define business requirements, solution design and drive delivery in an agile methodology. 
• Build and lead a highly skilled fast-growing team of business analysts, architects, developers, qa analysts, and application administrators that effectively supports the entirety of Dynatrace’s business operations. 
• Monitor emerging technologies and processes to identify and drive appropriate changes through Dynatrace’s business. 
• Oversee business applications to ensure optimal performance, compliance, and security of data. 
• Proactively manage and optimize the Business Systems budget, staffing plans and vendor relationships. 
• Drive a culture of continuous improvement, rapid quality delivery, and accountability. 
• Own IT controls related to program development, change management, IT operations, and access management. 
• We are seeking candidates commutable to our Waltham, MA office.

Qualifications

Minimum Requirements: 

• 8+ years of management experience leading business systems initiatives and delivery teams.
• Bachelors Degree required 

Preferred Requirements 

• ​​​​​​Deep knowledge of cloud-based business applications such as Salesforce, NetSuite, and SAP SuccessFactors. 
• Experience with a Plan-Build-Run delivery model in a fast-paced high-growth organization, with expertise designing and leading delivery teams supporting many cross-functional workstreams, weekly releases, and supporting 6,000+ global employees. 
• Decisive leader with a focus on people and team development and building a culture of teamwork and partnership. 
• Executive presence with a strong track record of partnership with all levels of the business stakeholder community. 
• Strong foundation in agile development lifecycle within a packaged application delivery team. 
• Demonstrated experience delivering packaged applications using configuration (not customization.) 
• Proven track record of managing multiple projects simultaneously on budget and on time with rapid timelines. 
• Approach work with a sense of urgency and ownership, combined with strong problem solving and analytical skills. 
• Excellent communication skills, including the ability to tailor communications to the audience. 
• Experience leading successful transformational technology led initiatives, such as HCM, ERP, and CRM implementations with a strong focus on value-based prioritization.  

Additional Information

DOE, salary $190K - $250K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. 

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other ch