Project Intake, Scoping & Planning

• Lead intake conversations with stakeholders to fully understand project objectives, constraints, and success criteria.

• Translate high-level requests into clearly defined project scopes, timelines, budgets, and deliverables.

• Identify risks, dependencies, and contingency plans at the outset of projects.

• Establish realistic timelines based on project type, complexity, and team capacity.

Execution & Workflow Management

• Build and manage detailed project plans using Asana or similar project management tools.

• Coordinate across creative, marketing, product, and external partner teams to ensure alignment.

• Proactively advance projects by anticipating blockers and resolving issues before escalation.

• Monitor progress, manage scope changes, and ensure projects are delivered on time and in accordance with project requirements.

Cross-Functional Communication

• Serve as the primary point of contact between stakeholders and the Brand & Creative team.

• Facilitate clear and consistent communication throughout all phases of a project.

• Lead status meetings, provide regular updates, and maintain transparency regarding risks, timelines, and project health.

• Confidently manage stakeholder expectations and address misalignment related to scope, timelines, or resources.

Creative Production Management

• Partner closely with creative leadership to align production requirements across multiple channels, including:

  • Print

  • Digital design

  • Experiential and event activations

  • Web (UX/UI)

  • Video and motion content

  • Social media content

• Apply knowledge of production processes, service-level expectations, timelines, and best practices.

• Ensure appropriate lead times and resource allocation models are incorporated into project plans.

Operations & Process Optimization

• Continuously improve workflows, project templates, and tools to enhance team efficiency.

• Maintain documentation for processes, timelines, project standards, and operational best practices.

• Implement scalable systems and processes that support increasing creative demand and organizational growth.

Success in This Role

• Projects are accurately scoped, launched efficiently, and delivered on time.

• Creative teams are protected from ambiguity and unnecessary rework.

• Stakeholders remain informed, confident, and well-supported throughout project lifecycles.

• Risks are identified early and mitigated effectively.

• Processes are continuously improved to support scalability and operational excellence.