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Manager, Maintenance - General

UMass Chan Medical School
United Statesfull_timeVerifiedPosted 13 Jul 2026

About the role

Overview

POSITION SUMMARY: 

Under the general direction of the Director of Facilities Maintenance or designee, the General Maintenance Manager is responsible for the oversite of timely and cost- efficient management of multiple disciplines in a complex research and medical facility. This position manages and coordinates staff or outside vendors who perform services, and repairs in carpentry, painting, grounds, and locksmiths.  The ideal candidate possesses a strong background in facility maintenance, leadership abilities, and a commitment to delivering exceptional service. 

 

The following statements are intended to describe the general nature and level of work being performed within this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required for this position

Responsibilities

ESSENTIAL FUNCTIONS:

  • Has the authority to direct and support daily work activities. Has the authority to undertake the following employment actions: hiring, termination, corrective action, and performance reviews. 
  • Supervise and oversee the maintenance departments response to weather events.
  • Maintains current knowledge of all applicable codes, regulations, standards, and accreditation requirements for area of responsibility.
  • Monitors assigned projects to insure they are completed for conformance to plans, specifications, and standards. 
  • Understanding of NFPA 101, ANSI regulations, and ensure institutional policies regarding ILSM and ICRA are followed. 
  • Requisition tools, equipment, and supplies needed to effectively maintain and operate the facility.
  • Initiate or suggest plans to motivate workers to achieve work goals. 
  • Monitor staff work assignments and various reports daily.
  • Contact vendors, suppliers, and contractors to review proposed work, obtain quotes, make repairs, install new equipment, etc.
  • Create purchase requests within Computerized Maintenance Management System (CMMS) and collect invoices for payment processing.  
  • Conducts building inspection tours to identify deficiencies throughout the campus buildings. 
  • Ability to work effectively in a busy environment. Strong computer skills (MS office suite), analytical skills and knowledge of data collection and analysis.  
  • Act as inside consultant for issues for projects relating to building construction projects, understanding the interactions between building systems.  
  • Understanding and coordinating scope and estimate of work required on projects or work order completion, to ensure deadlines are met. Involving contractors when appropriate to complete.   
  • Survey existing conditions, identify building systems needs/capabilities, act as Facilities Department liaison with Project Managers, participate in design review meetings, specify appropriate equipment, work scope, assist in installation, and approve project turnover.
  • Responsible for ensuring 24/7 coverage for operational and emergent situations such as snow or other weather-related emergencies.
  • Is available to be on call on a rotating schedule with other Maintenance Manager

Qualifications

REQUIRED QUALIFICATIONS:

  • BS in related field or equivalent experience.
  • 5-8 years related work experience required, and 3-5 years supervisory/management experience required.
  • Experience with computer systems required, including web-based applications and Microsoft Office applications.
  • Certification or ability to obtain within 6 months one of the following or equivalent: Building Operating Management Association (BOMA), Building Operator Certification (BOC), Certified Healthcare Facilities Manager (CFHM), Certified Professional Maintenance Manager (CPMM) or Construction Supervisor License (CSL).
  • Ability to travel to offsite locations.

PREFERRED QUALIFICATIONS:

  • Construction Supervisors License (Unrestricted).

Additional Information

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Company

UMass Chan Medical School

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