Senior Product Manager

Description

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.  At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP). 

SUMMARY  

Senior Product Managers advocate for our users and our business, driving the development strategy for a group of products. They use data, research, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. 

KEY OUTCOMES & RESPONSIBILITIES 

Key Outcome: Aligning product development with business objectives, market demands, and customer expectations. 

Key Responsibilities: 

• Define the strategy to achieve the vision for products, and set the milestones and roadmaps to achieve that strategy 
• Collect insights to understand customer pain points and needs, and translate those insights into concrete requirements 
• Relentlessly prioritize amongst competing urgencies and voices from stakeholders to ensure that engineering resources are allocated to the most important and strategic initiatives 
• Work cross-functionally with internal and external stakeholder teams and partners to ensure successful product launches 
• Monitor and report on the performance of the product and proactively iterate and improve it based on the data captured 

Key Outcome: Build new and enhance existing products and features for commercialization.  

Key Responsibilities: 

• Lead product strategy, planning, and life cycle management efforts 
• Establish dynamic and transparent product roadmaps and release plans that support product strategy and achieve business outcome 
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities 
• Clearly articulate the business case of a given initiative or feature for teams to understand and buy into the why 
• Act as internal and external brand ambassador, representing the vision, strategy, and dynamic roadmap 
• Monitor business, market, and technology trends to inform product strategy and proactively propose new solutions 
• Define, track, and communicate relevant KPIs for the product to measure performance and contribution to business goal and strategy 
• Co-manage investment decision-making and finances for the product, serving as trusted advisor to members of leadership 
• Demonstrate agility by developing and reprioritizing work when unexpected needs or opportunities arise 

Key Outcome: Develop and nurture client stakeholder relationships and satisfaction• Develop deep understanding of business goals and processes to inform product priorities and improvement recommendations. 

Key Responsibilities: 

• Act as client’s indispensable expert, consultant and thought partner 
• Develop and present thoughtful, strategic recommendations 
• Develop and deliver solutions that create business impact, leading to increased customer adoption, customer satisfaction and stakeholder net promoter scores 
• Develop strong relationships and regular communication with product stakeholders and customers to shape the product strategy and surface and prioritize needs 
• Continuously monitor and evaluate product performance and proactively champion product improvements 

Requirements

Required 

• At least 5 years’ experience in product management working across multiple product domains with a track record of owning product and feature development from concept to production in an Agile development environment 
• Strong leadership & ability to make things happen around you. You manage project ambiguity, complexity and interdependencies in an organized and structured way. Be able to define and analyze metrics that inform the success of products. 
• Excellent judgment and thoughtfulness about the dynamics of a product ecosystem.  
• Strong communication skills and intuition for communication strategy at every level - within teams, within the company, to users, and other audiences. 
• Ability to conceptualize, prioritize and lead multiple projects for stakeholders. 
• Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you. 
• Deep understanding of what levers equate to short v. long-term success. You can quickly understand and translate results and how they ladder up to the larger goal set. <