Retail Store Customer Service - Color Mixer

Color Mixer Specialists tint and mix paint to customer specification. They also work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Color Mixer Specialists are also expected to stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Color Mixer Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
  Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at the Fairbanks Store:  Store #708285, located at: 2177 Van Horn Rd Fairbanks AK: 99701

This is a Part-Time Role requiring up to 28 hours weekly.  Pay Starting at $18.00 Hourly

This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/

 
 
 

• Prepare customers' paint orders quickly and accurately
• Tint and mix products, as needed, to customer specifications
• Preparing drawdowns for submittal to customers
• Clean, fill, and repair equipment, as needed
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales 

Minimum Requirements:

• Must be at least eighteen (18) years of age 
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

  Preferred Qualifications:

• Have a valid, unrestricted Driver’s License
• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!  What is the Process to get Started?  Step 1 – Online Application  Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/   Set as