Experienced Analyst, Marketing Operations-IFU

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Strategic Marketing

Job Category:

Professional

All Job Posting Locations:

Danvers, Massachusetts, United States of America, Remote (US)

Job Description:

We are searching for the best talent for Experienced Analyst, Marketing Operations-IFU.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose: As Abiomed expands its product set and global business, there is a need to increase standardization of processes and capacity to manage changes in technical documentation, including Instructions for Use (IFUs). This role will play an integral part in developing consistent project management practices for IFU releases and updates.The Experience Analyst, Marketing Operations for IFU will be part of the Marketing Operations Management team overseeing IFUs and be primarily responsible for managing the intake of project requests, supporting Product Managers and project originators to drive and track their projects, and managing the production workflow and tasks. This role will interface with multiple functions across the organization including Product Management, Engineering, Quality, Regulatory, Labeling, and more, to ensure alignment to standards and operating procedures and facilitate prioritization and decision-making where needed.

The right candidate is curious, fearless, and dedicated to improving patient outcomes. A detail-oriented individual with ‘big picture’ aspirations will find satisfaction with orchestrating this global operation of technical documentation.

You will be responsible for:

Overall: 

• Drives consistency and efficiency of processes and ensures continuous improvement

• Accountable for ensuring IFU changes align to project timelines and Quality systems

• Leads overall orchestration and prioritization of IFU projects

• Maintains oversight of IFU production backlog including driving execution of production tasks, and ensuring status of projects and activities is accurate and current

• Facilitates cross-functional and cross-platform IFU projects, communications, and governance

IFU Projects

• Ensures all requests follow standard processes and contain required information

• Facilitates communication between project originators, Product Managers, labeling experts and any other parties to clarify requirements

• Maintains tracking of new, in-flight and released projects in Roadmunk tool

• Provides reporting on project status including risks and actions needed, escalating appropriately as needed

• Works with various Project Teams to align on priorities, including balancing potentially competing business objectives

• Creates and coordinates production tasks, driving accountability for timely and accurate execu