Senior People Operations Manager (all genders)

The Role

As a Senior People Operations Manager, you will play a pivotal role by overseeing all aspects of people operation services and initiatives. Your responsibilities will span from employee onboarding to offboarding, with a focus on maintaining a fair and inclusive work environment and optimizing people processes for operational efficiency. This position requires a deep understanding of global people practices, employee engagement, and enhancing the employee experience to ensure that Lucanet remains innovative, forward-thinking, and equipped to attract and retain top talent.

What you'll do

• Being the second level support for employee queries/tickets and support the People Business Partners in all administrative and organizational tasks, taking over cases where 1st level support needs help. 
• Manage the people service channels in a secure and service-oriented manner and coordinate their enquiries reliably and quickly.
• Answering employee inquiries concerning employment, payroll, tax and social security law.
• Responsible for all operational activities during the employee lifecycle, including: pre-onboarding, onboarding and offboarding processes, personnel and salary-related changes. 
• Support payroll in ensuring accuracy and compliance.
• Preparation of people related documents such as contracts, certificates, references, reports.
• Maintaining personnel data in the HRIS.
• Ensuring compliance in people administration. 
• Managing and owning People Operations processes to support the team and the business 
• Making proactive recommendations to improve People Operations processes, automate where possible to minimize the administrative overhead.
• Create regular reports to track team and departmental KPIs. 
• Take over functional lead for People Operations and cross-functional projects. 
• Responsible for the people operations tooling landscape.

What you bring to the table

• 4-5+ years of experience in People Operations role, ideally in dynamic environments in a global scale-up or high-growth company. 
• Very good knowledge of MS Office programs (especially Word and Excel).
• Reliable, independent and structured way of working and high level of service orientation.
• Willing to learn quickly and looking for ways to improve processes incl. an analytical mindset.
• Good knowledge of employment law, especially with contracts, payroll, benefits.
• Very good communication skills in English, other languages are a plus; German on native-level.

Perks at work

• LucaFlex – We enable you to determine your work schedule and location according to your needs
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. And sometimes it’s just time for a break. That’s why we offer you our mobile work options or a sabbatical
• Learning & Development – We encourage you to pursue knowledge and inspiration and give you the time, space, and budget to do so
• Health & Wellbeing – We care about your mental health and wellbeing and provide you with the programs to stay fit, productive, and get the support you need
• Generous vacations – We encourage you to take time off to relax, travel, and recharge
• LucaNet.Engage – We support your personal and professional development in a targeted manner with our employee development process
• Compensation and Company Pension Plan – We are committed to Fair Pay as well as supporting our people also for their future with a company pension plan and/or pension allowances
• Charity Time – We support you in taking the time to do some good
• Team Spirit – We work as a team and like to celebrate as a team, so we take any opportunity to get together, learn together, and celebrate together
• JobRad – We have partnered with JobRad so that you can find your dream bike supported by us
• Staff Discounts – Thanks to our corporate benefits partner, you can receive a whole bunch of discounts for different areas

Powered by uniqueness

Everybody’s different here and we like it that way. At LucaNet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. The more voices we have represented in our business, the more we will all thrive, contribute, and be forward-thinking. That’s why we only want to assess candidates based on qualifications, merit, and business needs. You are welcome at LucaNet for who you are, no matter your gender identity, sexual orientations, personal expression, racial identity, ethnicity, religious belief, and disabi