Unit Coordinator/Admissions

Unit Coordinator/Admissions, River View on The Appomattox

River View on the Appomattox, in Hopewell, VA is looking for a hardworking, compassionate and dedicated Unit Coordinator/Admissions to join our team.

Riverview on the Appomattox offers a generous benefit time off plan for full time employees, competitive pay, as well as a comprehensive orientation and training program.  Our management team is supportive, consistent, and compassionate towards our residents, patients, and staff. 

Join a family-oriented team with a great culture that focuses on teamwork and recognizes our staff for their hard work. 

Benefits for our full-time positions include:

• Health, Dental, Vision, and Life insurance effective the first of the month following 30 days of employment
• Vacation accrual beginning date of hire (10 days accrual 1st year)
• Holidays – 7 holidays
• Personal Holiday
• Sick time – 6 sick days per year
• Holiday Incentive – time and a half for working on a holiday
• Bereavement Leave – 3 days off with pay
• 401(k) with employer matching
• Health savings account
• Employee assistance program
• Academic Assistance
• License Renewal Fee Reimbursement

What’s my primary role?

 

The Unit Coordinator/Admissions is responsible for providing clerical support to the clinical team and the admissions team as a part of a customer-focused, service-excellence-oriented team.  The Unit Coordinator/Admissions is also responsible for providing assistance to the Director of Admissions for networking, advertising, developing targets for future referral sources for census development, as well as the admission process at the center and for assisting the Director of Social Services as needed.

• Demonstrates excellent customer service skills and relationship building with families and employees.
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• Demonstrates understanding of the call bell system and the phone system.
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• Demonstrates an understanding of how to handle a service concern from a patient/family/co-worker/or vendor.
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• Demonstrates use of proper phone etiquette and effective communication.
• Demonstrates ability to communicate via secure communication.
• Demonstrates knowledge of and use and expectations for sending and receiving email   notifications as appropriate and directed by DON and/or Administrator.
• Verbalizes understanding of his/her role in Huddles and Staff Meetings.
• Demonstrates ability to submit a maintenance request. 
• Demonstrates ability to understand and process all matters in EHR.
• Verbalizes understanding of storage and inventory of medical and office supplies; assisting Supply   Coordinator to maintain unit inventory.
• Verbalizes understanding of medical supply charge system.
• Demonstrates proper infection prevention and control procedures.
• Attends all required meetings and in services.
• Demonstrates basic knowledge of fire and safety program.
• Demonstrates ability to schedule appointments and transportation for patients.
• Demonstrates ability to operate the required equipment.
• Must complete all required Relias training before annual review.
• Understanding and implementation of standards, policies, and procedures for the admission process.
• Assist with and/or administer and process all daily information for the census.
• Work as a team player with the pre-admission review process.
• Collect information and funds in securing admissions and bed holds.
• Manage multiple assignments in highly pressured situations, meet tight deadlines, and schedules.
• Formulate professional relationships with referral sources and health care partners in the community.
• Conduct and develop telephone etiquette, tours, and interviews with backup staff, assist in on-site hospital visits as needed.
• Review hospital referral information and make decisions on admission based on center policy.
• Assist with the Director as applicable with maintaining census development by tracking status of occupancy and targeting census mix.
• Assis the Director with Admission/Services Barrier Surveys and report findings to the Director of Admissions and Administrator.
• Ability to coordinate admissions by researching inquiries and conducting center tours.
• Assist in collecting all data to be processed and finalized during