Intern - Business Operations Analyst

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

We are looking for a motivated and detail-oriented Business & Operations Analyst Intern to join our team. This role offers hands-on experience in data analysis, reporting, and process optimization within a collaborative and fast-paced environment. You will play a key part in supporting cross-functional business operations and driving data-informed decision-making. 

Responsibilities

• Develop, prepare, and analyze reports for management, present findings to various levels of leadership. 
• Analyze data to support operational decisions and improve cross-functional efficiency. 
• Define business requirements and identify process improvement opportunities. 
• Create reports and presentations using Microsoft Excel and PowerPoint. 
• Monitor trends, identify variances, and communicate actionable insights. 
• Ensure compliance with internal policies and industry standards through quality assurance checks. 
• Track performance metrics and maintain dashboards for continuous monitoring. 
• Support budgeting and forecasting processes. 
• Process and review business-related documents, including invoices and transactions. 
• Assist with the development and documentation of workflows and process improvements. 
• Help evaluate and mitigate operational risks. 
• Ensure data integrity and protect sensitive information. 
• Participate in various projects supporting operational performance and strategy. 
• Perform other tasks as assigned. 

Qualifications

•  Pursuing or recently completed a bachelor’s degree in business, analytics, or a related field. 
•     2–3 years of relevant experience or academic project work.
•     Proficiency in Microsoft Office tools, especially Excel and PowerPoint.
•     Strong attention to detail and analytical mindset.

Preferred Qualifications: 

•     Excellent organizational, communication, and problem-solving skills.
•     Ability to manage multiple priorities and work under deadlines.
•     Knowledge of process improvement and performance metrics.
•     Experience with Power BI, SQL, or advanced Excel functions (e.g., pivot tables, VBA).
•     Understanding of operational systems, workflows, and risk management.

Compensation

The base pay range for this position is USD $20.00/Hr. - USD $25.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.