Junior Network Analyst (911JRNA)

Company Summary

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.

MECU’s success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.

WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.

Position Summary

The Junior Network Analyst is responsible is to assist with the management of the information system network including network and telecommunications hardware, patch management, risk, and server management. The position requires skills and knowledge in network and telecommunication infrastructure to perform functions in managing a multi-user, multi-location information system environment. Responsibilities include assistance with network security including support, as needed, to upgrade the system in response to deficiencies identified through network and other monitoring applications. Must have the ability to install new applications, distribute and install software upgrades, and monitor daily network activities. The position requires the ability to resolve a wide range of issues and problems inherent in the day- to-day operation of a complex information systems network. The position requires analytical, interpretive, and constructive thinking skills to find practical solutions and contribute to strategic planning. Must provide key monthly reports to inform the adequacy of the network and complete Helpdesk request documentation.

Work Location

This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Upon completion of 90 days incumbent may work hybrid schedule.

Education/Qualifications

• Associate degree in Networking, Information Systems, or a related field preferred
• Minimum of two years’ experience in enterprise network/telecommunication infrastructure
• CompTIA Network+ Preferred
• Strong written and verbal communication skills

Responsibilities

• Identifies information systems network requirements by analyzing architecture, applications, programming, and operations involving networks, operating systems, file servers, and equipment.
• Assist with planned network installations, upgrades, and expansions.
• Participates in the team effort required for large information systems projects.
• Minimizes system downtime through early identification of potential problems and prompt response when the system fails.
• Monitors network asset inventories including IPs, network infrastructure components and circuits, and equipment tracking.