Patient Business Representative-Institute for Advance Medicine-Mount Sinai West-Full Time-Days

Position Title:

Patient Business Representative-Institute for Advance Medicine-Mount Sinai West-Full Time-Days

Position Summary:

Manages patient’s admissions, insurance coverage, bed coverage, and discharge.

• Collect, verify, and input patient information paperwork with appropriate financial and demographic forms into the M.I.S system
• Obtains all old medical record numbers from the Medical Records Department for patients previously in the system, or when appropriate assigns new medical record number
• Receives information from the Emergency Department on incoming emergency admissions.
• Admits and interviews patients scheduled for elective, emergency, OB, ambulatory surgery and pre-admission prior to admission to the hospital following established procedures
• Registers people for private outpatient registration office. Completes corresponding charge forms and documentation
• Registers patients having pre-admission testing services
• Interviews patients privately before, during or after the services for financial screening to update insurance information or other pertinent data
• Ensures all admissions are given admission information which includes but is not limited to: The Patient’s Bill of Rights, Discharge information, A Welcome booklet, hospital policies and procedures regarding room rates and financial obligations
• Prepares and distributes daily admission and census lists
• Verify patient financial class codes are correct and refers patient to Medicaid Expediters when the patient does not have coverage.
• Notifies Medical A.C. of all private teaching admissions
• Assign patient beds and initiate patient bed transfers when necessary.
• Enters relevant discharge and transfer information into the computer
• Accepts telephone and in-person requests from physicians for patients accommodations
• Assures placement of patients’ name on “Elective or Emergency” list
• Act as billing liaison for the patient, prepare bills, collect, deposit, and give receipts for payments. Update the billing system to reflect payments and keep track of complete and incomplete accounts in a separate filing system.
• Closes all PROP, PAT and Ambulatory Surgery visits in the M.I.S. system
• Process and files birth certificates
• Process and files death certificates
• Contacts Nursing Stations to obtain expected discharge
• Release bodies to funeral director. Notify morgue attendant for family members that with to view deceased.
• Communicates with Housekeeping & Nursing regarding status of patients bed using BedBoard system.
• May be required to act as a messenger or patient transporter and provide backup/relief to the clinic cashiers

Education Requirements:                                    
 

• High School Graduate or GED required.

Experience Requirements:

• Healthcare Insurance verification and Front Desk registration
• Minimum 2 years of registration experience within a medical setting (doctor’s office, hospital). 
• Bi-Lingual (Spanish/English) preferred.  
• Knowledgeable in medical health insurances and front desk registration. 
   

Collective bargaining unit: SEIU 1199-MSW

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $26.57 - $28.84 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai West, BAB - Aids Non Nursing - WST, Mount Sinai West

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.