Jobs and Careers

Credit Card Loyalty and Rewards Senior Product Manager

141278-NC-CIC Customer Information Ctr, United States, United Statesfull_timeVerifiedPosted 16 Jul 2025

💰 $155,900/yr($73,100/yr – $155,900/yr)

About the role

About this role:

Wells Fargo Credit Card Loyalty and Rewards is seeking a Senior Product Manager to drive the modernization of our Loyalty and Rewards platform within Consumer Lending. This role is responsible for defining, developing, and executing a next-generation rewards ecosystem that enhances customer engagement and retention. You will lead the end-to-end transformation of our loyalty infrastructure, ensuring scalability, innovation, and alignment with evolving business needs for Wells Fargo customers.

In this role, you will:

Lead Product Discovery and Delivery to optimize the Reward capabilities for the Redemption product area
Create, refine and ensure successful delivery of features in alignment with the product vision and strategy
Develop a deep understanding of the Rewards capabilities including regulatory, control, and customer experience considerations
Conduct market research and feasibility assessments to effectively prioritize new opportunities
Deliver solutions that balance long-term needs with short-term value realization.
Provide insights and recommendations to leadership on implementing innovative business solutions that are strategically focused and aligned with the Loyalty Reward Solutions vision in a strict risk management and control environment
Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
Provide guidance and direction to scrum teams tasked with product delivery
Identify opportunities to continuously refine and optimize the product operating model
Partner with business and technology stakeholders to deliver solutions by championing the product vision, guiding principles, and roadmap
Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide
Serve as an adept advisor to leadership

Required Qualifications:

4+ years of Product Management experience, product development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience building and managing a platform that drives both back-end functions and front-end customer experiences
Deep knowledge of Agile, Scrum, and Kanban by executing change through a product operating model
Ability to operate as an empowered leader that persists and overcomes obstacles
Knowledge and understanding of consumer lending
Product management and Agile experience preferably as a scrum team product owner
Ability to create and define strategic roadmaps and target state capabilities

Job Expectations:

This position offers a hybrid work schedule.
Ability to travel up to 5% of time
This position is not eligible for Visa sponsorship.

Posting Locations:

2800 S Price Rd - Chandler, Arizona 85286
150 E 42nd St - New York City, New York 10017
800 S Jordan Creek Pkwy - West Des Moines, Iowa 50266
550 S Tryon St - Charlotte, North Carolina 28202

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$73,100.00 - $155,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.