CLINICAL SUPPORT SPECIALIST - OVERNIGHT SHIFT

Description

POSITION SUMMARY 

The Clinical Support Specialist (CSS) at Harvest Farm, a Denver Rescue Mission facility, is responsible for maintaining safety, security, and operational integrity of the property and Participants across all assigned shifts (Day, Swing, and Overnight). CSS staff ensure a supportive, structured, and drug- and alcohol-free environment for Participants in recovery. This role actively monitors the facility, manages crises, supports compliance with program rules, and upholds standards of care and safety. 

RESPONSIBILITIES 

Security and Safety  

• Maintain awareness of safety and security throughout assigned shifts. 
• Monitor Participant behavior for compliance with sobriety and facility rules. 
• Respond to emergencies, incidents, or suspicious activity; coordinate with law enforcement or medical personnel as necessary. 
• Conduct walkthroughs and perimeter checks of the facility. 
• Enforce safety protocols as outlined in the Safety Manual and Harvest Farm Handbook 

Participant Welfare 

• Support Participants’ well-being through de-escalation, accountability, and encouragement. 
• Conduct routine and random UA/BAs to ensure sobriety compliance. 
• Document and communicate behavioral incidents or safety concerns to supervisors and care team. 
• Facilitate dorm meetings and maintain a calm, structured environment conducive to recovery and rest. 
• Conduct and document dormitory inspections for cleanliness, safety, and order. 

Facilities Management  

• Perform routine checks of dormitories, common areas, and grounds to ensure cleanliness and order. 
• Lock and secure buildings, as scheduled or required. 
• Submit maintenance work orders and inventory requests promptly. 
• Receive, record, monitor, and distribute essential supplies and donations. 

Medication Support 

• Observe, document, and verify participant medication compliance per QMAP standards. 
• Ensure proper administration of medication (correct person, dose, route, and time). 

General Duties  

• Perform bed check-ins and room checks, ensuring Participants are accounted for. 
• Maintain accurate logs, incident reports, and shift transition notes. 
• Demonstrate proficiency in program policies, facility operations, and mechanical systems (e.g., fire alarms, utility shut-offs). 
• Provide visible staff presence to deter unsafe behavior and reassure Participants. 
• Coordinate shuttle or transportation responsibilities as assigned. 
• Work with Associate Director, Community Life Supervisor, or on-call staff for urgent needs. 
• Provide support or coverage for other Northern Colorado shelters or Community Life Coordinators as assigned. 
• Perform additional duties as directed by leadership. 

Additional Responsibilities - Overnight Shifts 

• Ensure the safety and security of all Participants and property during overnight hours with limited on-site supervision. 
• Conduct hourly walkthroughs and perimeter checks. 
• Facilitate a calm, structured nighttime environment conducive to rest and recovery. 
• Complete overnight logs and shift transition reports with special attention to detail for next-day operations. 
• Monitor dormitories for cleanliness and order during night hours. 
• Lock and secure all buildings and respond to urgent maintenance issues that arise overnight. 
• Provide early morning operational support by ensuring supplies and facilities are prepared for the following day. 
• Complete all cleaning tasks as assigned by supervisor. 

Requirements

MINIMUM QUALIFICATIONS 

• A high school diploma or equivalent (GED) and at least one year of relevant experience are preferred. 
• QMAP (Qualified Medication Administration Personnel) certified within 2 months of being hired.  
• Strong written and oral communication skills.  
• Ability to resolve conflicts professionally and respectfully, maintaining composure under pressure.? 
• Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by personal testimony and Christian conduct.? 
• Basic proficiency in Windows software applications.? 
• Active Driver’s License, and the ability to pass DRM’s MVR as a limited amount of local work-related travel will be required. 
• Willingness to work a flexible schedule as assigned.? 

BENEFITS AND PERKS: