Regional Operations Co-Op

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Career Programs

Job Sub Function:

Non-LDP Intern/Co-Op

Job Category:

Career Program

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Regional Operations Co-Op to be in Raritan, NJ.

• The Co-op term is from July, 2026 to December, 2026.

• Full time requirement (40 hours per week).

Purpose:

This position develops leaders within the Customer Support Services organization of the Johnson & Johnson Family of Companies to gain a working knowledge of Johnson & Johnson’s Medtech customers, sales practices, supply chain logistics, distribution and transportation networks, revenue practices and team dynamics. Candidates will be part of a team. Co-Ops own a set of reports that they are required to distribute. They will build relationships and partner with internal partners to decrease costs and streamline processes. Co-Ops will collaborate with cross-functional and matrix team business partners, as well as trade customers on initiatives. Innovation, process improvement and teamwork are essential components of the position. Upon mastery of the day-to-day business activities, demonstrated ability to identify and drive process improvements and consistent achievement of key organizational metrics, Co-Ops are able to apply Process Excellence (Six Sigma) methodology to lead projects from root cause analysis to solution implementation.

You will be responsible for:

This role has direct interaction with our internal Regional Operation Team members daily. All interactions with our customers are to be handled in a professional, helpful and timely fashion to ensure the highest level of customer satisfaction and ensuring attention to compliance requirements. Daily activities include:

• Supports Regional Operations in the execution of schedule adjustments, identify opportunities for process improvements, and create strategies to keep consistency, simplicity, & accountability.

• Manage the Daily Attendance records o Create and distribute the daily attendance reports to all Regional Customer Support Supervisors

• Facilitate monthly Regional Operations Metrics and Action Planning (MAP) meetings, create the agenda, document meeting minutes of action items, and update and maintain the action item tracker

• Update and maintain the Regional Operations KPIs Dashboard Reformat Standard Operation Procedure (SOP) and Work Instruction (WI) updates for processes managed through Document Management System, truVault.

• Review all SOP and WI referenced and utilized for Co-op daily activities.

• Identify those documents where updates are required and complete modifications for review and upload to the JJHCS truVault Document Portal.

• Create any new SOPs or WIs as required.

• Ensure smooth transition and full training for Co-op replacement.

• Prepare access to vital systems and create updated Business Contact Lists.

Qualifications / Requirements:

• Completion of Undergraduate Freshman year at an accredited University is required.

• Currently pursuing a bachelor’s degree in Supply Chain, Data Analytics, Communications, or related fields.

• Have a cumulative GPA of 3.2 or higher, which is reflective of all college coursework.

• Support Services such as SAP, Genesys Cloud, Microsoft Excel and Power Point, Salesforce as a plus.

• Data management and develop a strong working knowledge of various systems and applications used by Customer.

• Business Acumen: Demonstra