FT & PT Front Desk

Join the fun at Jellystone Park Pigeon Forge – where families come to make unforgettable memories! Located just down the street from Dollywood and the Great Smoky Mountains National Park, it's truly a little piece of paradise. We’re looking for an outgoing, reliable, and customer-focused Front Desk Team Member to help create a welcoming experience for every guest who visits our campground. As a proud provider of outdoor recreational activities and camping opportunities, we strive to ensure that our guests have the best possible experience. As a Front Desk team member, you will play a crucial role in achieving this goal. You will be responsible for greeting guests with a smile and provide exceptional customer service during check-in and check out, handle phone calls, reservations, and general guest inquiries, process payments and maintain accurate records, provide information about park activities, amenities and local attractions, and assist with light administrative duties and ensure the office area stays organized and inviting.

Compensation includes competitive pay for all hours worked, a free or discounted RV site, yearly PTO, and career-like benefits. Interested in joining our team? We'd love to hear from you!

Requirements

• Must pass background check
• Must have strong customer skills
• Must have general computer knowledge

Benefits

• Competitive pay for all hours worked
• Free or discounted RV site (depending on hours worked)
• Yearly PTO
• Career-like benefits available for FT, year-round employees
• Matching 401k (after 6 months of employment)