Grab 'n Go Sales Associate (Part-Time)
Loews Hotels & CoAbout the role
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
About Hard Rock Hotel
Join the band and deliver show-stopping service at one of the coolest hotels on the planet, designed as a rock star’s mansion.
Capacity to handle all guest requests in a timely and efficient manner, ensuring guest satisfaction. Complete knowledge of all day to day store operation procedures and POS.
Essential Functions and Responsibilities
- Promotes, suggests and sells merchandise
- Merchandising skills and attention to detail
- Unpacks, sensors, and prices all merchandise in an organized and timely manner
- Meets attendance requirements
- Responsible for keeping up with product knowledge of all the brands and vendors carried in the store
- Competence when processing cash, travelers checks, checks, credit cards, and room charges.
- Maintains cleanliness of store, fixtures and merchandise
- Fills out requisition forms
- Restocks all needed areas of the store
- Greets all guests
- Thanks and uses all guests’ names when available
- Must be able to complete and have knowledge all aspects of the job on a regular basis
Supportive Functions and Responsibilities
- Notifies immediate supervisor promptly and fully of all problems and/or unusual matters of significance
- Attends all appropriate hotel meetings and training sessions
- Promotes and applies teamwork skill at all times
- Is polite, friendly, and helpful to all guests, management and fellow employees
- Maintains cleanliness and excellent condition of equipment and work area
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- Other duties as assigned
Qualifications
- High School diploma or equivalent preferred
- Ability to work a flexible schedule to include weekends and holidays
- Must have a professional appearance
- Must be fluent in English (read, write, speak) with clear telephone skills
- Merchandising competence with organizational skills and attention to detail is required
- Natural ability to communicate with others; orally and written
- Must be customer service oriented and possess the ability to up sell
- Excellent hospitality skills
- Related Retail experience an asset
Education:
- High School diploma or equivalent preferred.
Experience:
- Previous retail experience
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