Manager of Graduate Admissions Operations - Georgetown University Law Center

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Tradition. Innovation. A superb faculty. Hundreds of course offerings — and all of this just steps away from the Capitol and Supreme Court. Georgetown Law is an exceptional institution in an enviable location. Students come here from all over the world to study international or tax law, environmental or health care law (just a few of our specialties). They come here for our top-ranked clinics. Most of all, they come because this is the place where theory and practice meet. At Georgetown, students learn the law in the place where laws are made.

The Manager of Graduate Admissions Operations oversees and supervises the daily operations of the Office of Admissions, ensuring that the administrative functions of the office are carried out smoothly and that departmental objectives established by the Dean of Admissions are achieved, if not exceeded. This position oversees all aspects of the JD and graduate admissions process as carried out by the team of Admissions Officers, and is generally responsible for the smooth functioning of the office.  The Manager of Admissions Operations hires and supervises the Admissions Officers as well as several student workers (who are hired annually). Additional duties include, but are not limited to:

• Supervise daily operations of Office of Admissions, running regular auditing to confirm that all procedures are occurring as they should.

• Work closely with the Assistant Dean of Graduate Admissions and Director of JD Admissions to establish and implement new or updated procedures and policies

• Hire, train, and supervise all Coordinator and Student Worker-level staff, conducting annual and interim performance evaluations as well as probationary evaluations of Coordinator and Student Worker-level staff.

• Electronically transmit admitted student files to the Registrar’s Office after cycle concludes

• Generate admitted student credentials weekly in Banner, providing database management support to the JD and Graduate Admissions teams including, but not limited to, troubleshooting, training, archiving and data-mapping.

• Update and submit LSAC electronic applications and paper applications each admissions cycle.

• Maintain accurate and up-to-date data for prospective and entering students, calculating Admissions yields after entering class matriculates.

• Provide statistics and comparative reports for incoming class to the Dean of Admissions, Assistant Dean of Graduate Admissions, and other administrative offices as needed.

• Work with Director of JD Admissions to generate data necessary for annual ABA reporting.

Work Interactions

This position reports to the Assistant Dean of Graduate Admissions and works closely with the Dean of Admissions, Assistant Dean of Graduate Admissions, and Director of JD Admissions. This position directly supervises a team of approximately Admissions Officers and 6 student workers. This position also interacts with other administrative offices across the Law Center to successfully enroll JD and graduate law students each year. This position is critical to managing the systems, processes and personnel needed to support Admissions at the Law Center. This position is responsible for ensuring the efficiency and accuracy of overall operation of the office, for arranging or providing backup in the event of absences, and for managing and adjusting the team workload as needed. This position is responsible for working within the Unite database to generate accurate data and reporting, and maintaining correct information for prospective and admitted students to allow timely and accurate correspondence between university offices and students. Customer service skills are critical in this position as it directly impacts the image of the Law Center to admitted applicants.

Requirements and Qualifications

• Bachelor’s degree

• A minimum of 5 years of relevant administrative experience and a proven track record of excellent customer service

• Ability to perform timely and accurate statistical analyses is