Senior Technical Project Manager - Sales

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

We are seeking an experienced PMO (Program Management Office) Lead to oversee the planning, execution, and delivery of complex, cross-functional initiatives across our Sales, e-commerce and customer intelligence organization. This includes managing key projects for both the data and systems teams, as well as the e-commerce group. You will partner closely with senior leaders and cross-functional stakeholders to establish program frameworks, monitor execution, and ensure accountability for high-impact deliverables.

The ideal candidate is a seasoned program management professional with a strong background in leading enterprise-level initiatives, exceptional organizational skills, and a proven ability to influence outcomes in a fast-paced digital environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Define, manage, and drive execution of cross-functional programs across e-commerce and customer intelligence (data + systems) teams.
• Build and maintain the master program roadmap and ensure alignment with organizational priorities and business goals.
• Lead program reviews, steering committee meetings, and executive updates with clarity and precision.
• Manage program interdependencies, risks, escalations, and resource planning across multiple workstreams.
• Develop and maintain best practices, templates, and documentation to support consistent project delivery.
• Support and guide teams in Agile, hybrid, or traditional project methodologies as appropriate.
• Ensure compliance with security, privacy, and data governance standards for all relevant projects.
• Collaborate with technical and non-technical stakeholders to scope, plan, and deliver initiatives on time and within budget.
• Implement project performance metrics and KPIs to measure progress and ROI.
• Partner with Finance, Legal, and Procurement to manage contracts, budgeting, and vendor relationships where needed.
• Coach and mentor project managers, analysts, and team leads across the organization.
• Drive process improvement initiatives that enhance execution speed, quality, and cross-team coordination.
• Monitor resource allocation and assist with prioritization to avoid bottlenecks.
• Act as a change agent to improve communication, alignment, and accountability across the org.
• Create executive-level reporting and dashboards to provide visibility into key initiatives.

Qualifications

REQUIRED

• Bachelor’s degree required; MBA or technical Master’s degree a plus
• 10+ years of program/project management experience, with at least 5+ years in a people management or team leadership role
• Proven success managing large-scale, cross-functional programs in digital, e-commerce, or data-heavy environments
• Experience working within or supporting technical/data and e-commerce teams
• Strong understanding of systems development lifecycles (SDLC), data platforms, and cloud technologies
• Familiarity with business operations, change management, and digital transformation

SKILLS

• Exceptional organizational and program governance skills
• Strong verbal and written communication skills, including experience presenting to executive leadership
• Proficient with tools such as Smartsheet, Jira, Confluence, PowerPoint, and Excel
• Able to operate effectively in both Agile and Waterfall environments
• Excellent problem-solving skills and a proactive mindset
• Leadership presence with a collaborative and inclusive approach
• Ability to drive accountability and maintain alignment across distributed teams
• Analytical thinker with a knack for simplifying complex