Manager - Telematics and Process Automation Engineering

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Job Title

Manager - Telematics and Process Automation Engineering

Requisition Number

R7153 Manager - Telematics and Process Automation Engineering (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Program Manager Remote. Join us and support CSAA IG in achieving our goals.    

Your Role:

This role is crucial to the Corporate Applications Leadership Team, focusing on defining, developing, and supporting our cutting-edge Telematics & Process Automation technology. The individual in this position offers leadership and guidance to the technical team and is accountable for building and managing a high-performing team.

Your work:

The Manager of Telematics and Process Automation Engineering is responsible for leading a team of engineers and developers to design, develop, and implement Telematics systems and Process Automation solutions. This role involves strategic planning, platform enablement, and ensuring the successful deployment and maintenance of these systems. The Manager will work closely with cross-functional teams to meet business objectives and drive innovation in Telematics and Process Automation. Additionally, the Manager will manage vendor relationships, including renewals and budget management, collaborate with the BPR function to align on the department's strategic vision, and support platform initiatives while collaborating with the Ops team and security.

Team Leadership and Management:

• Lead and manage a team of Telematics and Process Automation Architects and Engineers.
• Set clear goals and expectations, provide mentorship, and conduct performance evaluations.
• Foster a collaborative and innovative team environment.

Technical Leadership:

• Provide technical guidance and oversight on Telematics system design, development, and integration.
• Lead the design and implementation of Process Automation workflows and processes.
• Stay current with industry trends and best practices in Telematics and Process Automation.

System Design and Development:

• Collaborate with cross-functional teams to define system requirements and specifications.
• Oversee the development and testing of Telematics systems and Process Automation solutions.
• Ensure systems are scalable, secure, and meet performance standards.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure the reliability and performance of Telematics and Process Automation systems.
• Conduct regular code reviews and testing to identify and resolve issues.

Platform Strategy and Enhancements:

• Develop and implement a comprehensive platform strategy to ensure the Telematics and Automation systems are scalable, secure, and aligned with business goals.
• Continuously assess and enhance the platform to improve performance, reliability, and user experience.
• Identify and prioritize platform improvements based on user feedback, performance metrics, and emerging technologies
• Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
• Stay informed about new technologies and tools to improve Telematics and Process Automation capabilities.

Compliance and Security:

• Ensure that all systems and processes comply with relevant regulations and standards.
• Implement security measures to protect data and systems from unauthorized access and threats.

Customer Support and Training:

• Provide technical support to customers and internal teams.
• Provide