Housekeeping/Setup Manager | Greater Richmond Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under general direction from the Senior Housekeeping Manager, the Housekeeping/Setup Manager manages and coordinates the overall custodial, housekeeping and event setup/teardown activities and operations for the facility and provides responsible staff assistance to the Senior Housekeeping Manager and Director of Operations.

 

This role will pay a salary of $60,000-$65,000 annually.

 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

 

This position will remain open until February 20, 2025

 

About the Venue

The Greater Richmond Convention Center is the largest meeting and exhibition venue in the Commonwealth of Virginia. With 178,158 square feet of contiguous exhibit space, a 30,550 square-foot Grand Ballroom and 50,000 square feet of additional meeting/banquet space, the GRCC is well-positioned to host a variety of events from small meetings to large trade shows and conventions. Situated along the I-95 corridor, the GRCC lies within a 500 mile radius of one half of the U.S. population. The Richmond Region is an affordable market in Central Virginia with the Blue Ridge Mountains to the north, the Atlantic Ocean to the south, Washington D.C. to the east and North Carolina to the west.

Responsibilities

Job Duties (Including, but not limited to):

• Provide management of services and personnel involved in custodial, housekeeping and event setup & teardown operations for the facility: plan, direct, coordinate, and review the work plan for housekeeping/setup personnel; assign work activities, projects and programs; monitor workflow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods and procedures and to identify and resolve challenges
• Assist in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions
• Ensure compliance with event worker orders and relevant Building Code, Fire Code and ADA regulations
• Select, train, motivate and evaluate housekeeping/setup personnel; provide or coordinate staff training and safety programs; work with employees to correct deficiencies; implement discipline and termination procedures
• Generate purchase orders for approval with respect to supplies, equipment, services and labor. Place approved orders and process invoices for payment once items have been received.
• Prepare and process payroll work sheets of subordinates; submit to Senior Housekeeping/Setup Manager for approval
• Receive, approve/deny leave requests; maintain records of leave requests for subordinates.
• Develop and maintain accountings for labor and materials by event and cost category
• Manage the assignment, distribution, maintenance, and repair of equipment used by the Housekeeping/Set-up Workers including ride-on scrubbers and sweepers, carpet cleaners, forklifts, wet vacs, hand held vacs, etc.
• Ensure compliance with the departmental standards and reporting requirements
• Assist in the development and administration of the Operations Department budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and obtain approval for all housekeeping/setup related expenditures; receive and maintain supplies; make recommendations for, and implement approved budget adjustments as necessary
• Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required
• Maintain storage areas and equipment in designated areas in a neat and orderly manner
• Maintain hazardous materials communication program, material safety data sheets and required records and permits as required
• Maintain knowledge of and ensure compliance with relevant federal, state and local regulations
• Make recommendations for Capital purchases related to areas of functional responsibility
• Attend internal meetings representing the operations department
• Communicate clearly and concisely in the English language, both orally and in writing
• Perform other duties as required

Qualifications

Knowle