Communications Intern-UNV Human Resources Section-Remote

Background

The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is represented worldwide. UNV is administered by the United Nations Development Programme (UNDP).

The Human Resources Section supports UNV in achieving its mandate, business plan and staff performance objectives by partnering with senior and line management to meet UNV’s strategic HR requirements, and by designing/implementing services and initiatives to attract, develop, motivate, and retain staff and personnel with the best talents to match UNV’s needs. The Human Resources Section operates within the framework of UNDP’s human resources policies and systems.

The Capacity Development team, as part of the Human Resources Section (HRS), leads the design and delivery of all learning activities for UN Volunteers serving with UN agencies globally.

UNV provides serving UN Volunteers and staff with access to learning programmes and services which include but are not limited to learning platforms (UNV eCampus), onboarding portal, UN mandatory courses (online) and UNV e-courses, LinkedIn Learning, Rosetta Stone, Coursera, UNITAR online courses and individual coaching.

Workshops and onsite learning programmes on the ground are regularly offered to specific target audiences at the local and regional levels. Depending on business priorities learning programmes focused on strategic initiatives are delivered as well.
 

Duties and Responsibilities

Under the direction of the Learning Analyst and Team Lead CDT, the incumbent is expected to contribute to:

Communication Strategy Implementation

• Collaborate with the capacity development team to execute comprehensive communication strategies that enhance the visibility and effectiveness of UN Volunteer learning activities.
• Identify and assess key communication objectives, target audiences, and a wide range of communication methods and channels to ensure the successful promotion of UNV learning programs.

Content Development for Communication

• Create and maintain a range of engaging communication materials, including graphics and presentations that effectively convey the essence and benefits of UNV learning programs.
• Regularly update and refresh content on UNV learning opportunities, ensuring accuracy and relevance in line with the existing communication on eCampus and other channels.

Outreach and Information Dissemination

• Organize outreach and sourcing initiatives to inform and engage stakeholders about UNV learning opportunities. This includes developing and distributing newsletters, announcements, flyers, learning kits, catalogs, and documentation.
• Implement a structured approach to disseminate information, ensuring that potential participants are well-informed and motivated to engage in UNV's capacity development offerings.

eCampus Information Maintenance

• Collaborate to maintain the information on UNV eCampus up-to-date.

Analytics and Reporting

• Implement tracking mechanisms to monitor the impact and reach of communication efforts, utilizing key performance indicators to assess the success of various campaigns and initiatives.
• Prepare regular reports on the effectiveness of communication strategies and make data-driven recommendations for improvements.

Collaboration and Stakeholder Engagement

• Work closely with the Capacity Development Team, subject matter experts, and other relevant sections within UNV to ensure alignment and coherence in communication approaches.
• Engage with stakeholders, partners, and the UNV volunteer community to gather feedback and input, fostering a collaborative and inclusive approach to communication.

Social Media and Online Communication Management

• Manage and coordinate communication through official WhatsApp channels and social media platforms to enhance engagement with volunteers and stakeholders.
• Develop, schedule, and monitor social media posts and WhatsApp broadcasts that align with UNV’s communication strategy, ensuring timely dissemination of learning opportunities, updates, and success stories. 
• Analyze engagement metrics from social media and WhatsApp communications to identify trends, measure outreach effectiveness, and support continuous improvement of communication efforts.

Core Competencies

1. Communication Skills:

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