Senior Supply Lead - Operational Excellence & Delivery (remote)

About the Department                                                                                                                                               

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

The Position

The Senior (Sr.) Supply Lead, Operational, Excellence and Delivery, leads and facilitates the management of vendors, ancillary supplies, devices, equipment and budgets for North America Clinical Development Operations (NACD) for their assigned Therapeutic Area. The incumbent will lead, manage and ensure the accuracy of clinical trial ancillary budgets, Purchase Order (PO) creation, invoice coding and payments, maintain information and processes related to contracts.

Relationships

Reports to the Manager of Operational, Excellence and Delivery (OED). Interacts regularly with trial managers, finance managers, legal and other departments within CMR. Works closely with sites, vendors of services and supplies.

Provides excellent customer service and builds strong working relationships with vendors and clinical trial sites and internal cross functional teams.

Essential Functions

• The Sr. Supply Lead is responsible for supply management for assigned Therapeutic portfolio across all sites and clinical trials for NACD from start up to close out.  Supply management includes, but is not limited to, ancillary supplies, equipment, epids and/or devices (when applicable) and print supplies
• Accountable for quality, delivery, supplier performance and establishing appropriate supply replenishment process
• Responsible for reviewing and processing orders (daily).  When applicable liaising with sites to ensure sites have applicable supplies and printed materials
• Adhere to Sunshine Act requirements prior to sending supplies to sites
• The Sr Supply Lead manages ancillary supplies budgets, PO creation, invoice coding, contracting, and vendor relationships for all teams within NACD for both the United States and Canada.
• Responsible for developing, maintaining, and reconciling ancillary supplies budget for each NNI clinical trial based on the protocol
• Source, procure, and manage ancillary supplies and printed materials for clinical trials. Role requires obtaining quotes, facilitating purchase orders, processing orders, placing orders, and communicating supply status updates to key stakeholders within NACD, SRM, HQ and vendors. .
• Ensure key trial deliverables are met for supplies and printed materials for sites and the overall trial from start up to close out of trials
• Create and work with Trial Manager on Statement of Work (SOW) for key supply vendors
• Proactively identifies financial opportunities or risks and partners with internal stakeholders to develop, plan and execute on the opportunity or mitigation
• Attend Site Selection and Monitor Meeting training
• Training
  • Support the identification training needs within function and the development of training materials to meet those needs including but not limited to New Training, NACD core competency training and site training (as applicable)
  • Train new hire employees
  • Develop and create process guides
• Lead supplies and print for assigned therapeutic area, develops, and implements sourcing strategies for assigned therapeutic area. Works with management to create process efficiencies to meet the needs of the therapeutic area
• Contributes significantly to a continually changing environment, supporting a future focused approach, leveraging competencies, tools and technology
• Lead Ad Hoc projects (as needed) using process improvement methodology from inception to benefit realization and control
• Vendor Management
  • Serving as primary contact for day-to-day operations supports for assigned Therapeutic Area
  • Escalating and helping resolve trial specific issues
  • Devices (when applicable) - Manage and maintain tracking and approval and collection of all study specific devices across NACD clinical Trials
  • Liaise with the warehouse vendors weekly to review, assess and manage status of clinical trial supplies
  • Responsible for coding and pro