At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Sr. Consultant- UX role will be responsible for designing intuitive and efficient user interfaces for our applications and platforms. The incumbent will collaborate closely with cross-functional agile teams and stakeholders to understand business requirements and user needs and translate them into user-centric design solutions.

The role will drive user centered design activities/processes to ensure that designated users effectively utilize technology tools for business operations and client engagement while further developing our UX strategy maturity. The role will support usability, online experience, component customization, and client personalization efforts on our technology tools (both desktop and mobile). Additionally, this role is responsible for setting uniform design standards, measuring the adoption of new functionality, and increasing overall user satisfaction and productivity.
WHAT YOU WILL DO

• Collaborate with cross-functional teams including product owners, key stakeholders, and agile teams to prioritize and gain deep understanding of business needs / technology ecosystem, evolve designs and understand how these translate to implementing UX enhancements and new features.
• Serve as an UX expert to design compelling user interfaces (wireframes, mockups, and prototypes for desktop and mobile interfaces) for technology applications and platforms utilizing Sketch, Adobe XD, or similar design software.
• Champion design consistency through rigorous adherence to technology guidelines and best practices to ensure a seamless user experience across applications and platforms.
• Develop detailed user journey maps and personas through user research and existing user journey data.  
• Lead user research initiatives and usability testing sessions to iteratively improve technology designs and participate in external client feedback sessions where needed.
•  Lead roadmap planning and prioritization.
• Create and evolve design systems in working with agile teams.
• Perform application heuristic reviews and readouts.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Design, Human-Computer Interaction, or related field.
• 5-7 years experience.
• Proven experience as a UX Designer with a focus on technology applications, including supporting a mobile-first approach and responsive design.
• Proficiency with leading design and UX software, Sketch preferred. Adobe XD desirable.
• Experience spearheading user research and usability testing initiatives and incorporating feedback into design iterations.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams.
• Attention to detail and passion for creating exceptional user experiences within the technology application ecosystem.
• Proven ability to manage multiple priorities.
• Experience in working with Scrum teams and Agile methodology (including partnership with QA Development teams). 
• Experience in presenting and communicating designs to stakeholders.
• Experience working on enterprise-system applications.

PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE:

• Prior experience in the financial services industry or a regulated industry, with a strong preference for candidates who have a background in asset management.
• Prior experience in B2B user design and experience.
• Experience with multiple distribution and client facing platforms (e.g. Salesforce, Adobe, Seismic).

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#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

What we offer:

• Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
• Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
• Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health