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Humana is committed to putting health first — for our teammates, our customers, and our company. Within Quality & Cost Strategy Analytics (QCSA), the Director, Analytics Enablement & Product is a versatile, high-impact leader who blends three complementary mandates: leading product management for QCSA’s flagship data products, owning QCSA-level portfolio and analytics operations/enablement, and driving cross-team special projects as assigned by the VP of QCSA. 

This is a role for a leader who can wear many hats — flexing to ever-changing direction from leadership while delivering flagship QCSA products and building the repeatable processes, frameworks, and knowledge-sharing that scale the entire organization. The role requires an in-depth understanding of how QCSA’s capabilities interrelate across product, analytics, technology, and the business, and the judgment to move fluidly between hands-on delivery and enterprise-level strategy. 

What Makes This Role Distinct 

This is a “many hats” leadership role by design. It uniquely combines the builder’s accountability for delivering flagship QCSA data products, the operator’s discipline of running the portfolio and analytics enablement engine, and the flexibility to absorb cross-team special projects as the VP of QCSA directs. Success looks like flagship products delivered, an organization that runs on clear and repeatable processes, institutional knowledge that is captured and reused, and a team that flexes confidently through constant change.

Role Overview 

The Director operates at the intersection of building and running. On the “building” side, the leader owns the vision, strategy, roadmap, and delivery of some of QCSA’s highest-value data products. On the “running” side, the leader establishes and matures the operating cadence, portfolio management, and knowledge-management engine that keeps QCSA aligned, transparent, and moving with urgency. Layered on top is a standing expectation to take on cross-team special projects as priorities shift — acting as the VP’s flexible problem-solver and connector across QCSA. 

Primary Responsibilities 

1. Product Management  

• Own the end-to-end lifecycle — vision, strategy, roadmap, discovery, delivery, and value measurement — for QCSA’s flagship products. 

• Treat analytics as a product with users, roadmaps, and measurable value; define success metrics, track adoption, timeliness, data quality, and business impact after launch. 

• Lead product discovery and translate business initiatives into clear data requirements, epics, and acceptance criteria; represent products in architecture reviews and partner closely with data management, engineering, data engineering, and analytics teams. 

• Bring organization, structure, and vision to analytic/data  products while keeping a nimble, high-performing team that can flex to changing needs. 

2. QCSA Portfolio & Analytics Operations / Enablement 

• Ensure strategic alignment across the QCSA portfolio; create structure to prioritize initiatives that map to strategic objectives, identify tradeoffs, and make recommendations to leadership so the organization is working on the right things. 

• Establish, document, and mature repeatable processes and operatin