Sales Team Support | ZR_27608_JOB

This is a remote position.

Role Name: Sales Support Representative

Schedule:

• 40 hours per week, Mon - Fri 7.00am -3.30pm UK time
  

Client Timezone: UK (GMT)

This is an exciting opportunity to become the operational backbone of a successful sales team, where you'll provide comprehensive support to 3-4 traveling sales representatives. You'll work directly with established customers who have long-standing relationships with the company, managing the entire appointment coordination and follow-up process. This role combines proactive scheduling, relationship management, and detailed administrative support, offering the chance to develop valuable skills in sales operations while working with a collaborative UK-based team that values efficiency and customer service excellence.

Responsibilities

• Coordinate and schedule appointments for multiple sales representatives, working 1-2 weeks in advance to optimize their travel schedules
  

• Contact existing customers via phone and email to arrange meetings, confirm availability, and handle any scheduling adjustments
  

• Manage post-meeting activities by processing detailed action points and updating the Pipedrive CRM system with comprehensive meeting notes
  

• Handle follow-up deliverables such as sending CSV files, documents, and other materials requested during client meetings
  

• Conduct professional courtesy follow-up calls within specified timeframes to ensure customer satisfaction and identify additional needs
  

• Coordinate seamlessly with account managers and sales representatives to ensure smooth handoffs for next steps in the sales process
  

• Participate in team meetings and video calls to discuss client interactions, share insights, and plan upcoming activities
  

• Provide comprehensive daily reports detailing activities, calls made, meetings scheduled, and key client interactions
  

Requirements

• Previous experience in customer support, sales support, or administrative roles preferred
  

• Excellent English communication skills, both written and verbal, with professional phone manner
  

• Experience with CRM systems (Pipedrive experience highly valued)
  

• Comfortable working UK business hours and adapting to the 8-hour time difference
  

• Proficiency with phone systems, email platforms, and computer applications
  

• Strong organizational skills with exceptional attention to detail and ability to manage multiple priorities
  

• Self-motivated with ability to work independently while maintaining regular team communication
  

• Willingness to participate in video conferences and collaborative team meetings
  

• Reliable internet connection and professional home office setup for remote work
  

• With HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job